Jobs · Delaware

Manager, Enterprise Intelligence Operations and Governance

AAA Club Alliance · Wilmington, DE · 1 mo ago
$90k–$133k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings for sections present: maybe "About the role", "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". Must include only sections with real content. Let's parse. Content: - Intro: "AAA Club Alliance is hiring for a Manager, Enterprise Intelligence Operations & Governance to join our team! This role is responsible for establishing and managing the operational discipline, governance framework, and delivery standards that enable Enterprise Intelligence to operate as a scalable, trusted, and enterprise-wide analytics function. This role serves as the primary intake and coordination point for EI demand intake, manages prioritization, service expectations, request traceability, KPI governance, and documentation standards, while leading a team that supports consistent, traceable, and business-aligned analytics delivery across the organization." That's about the role. - "What We Offer You As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes: Competitive annual salary; the starting base compensation for this position is: $89,578 - $133,177*Annual Bonus EligibilityHybrid schedule (3 days on-site weekly)Comprehensive health benefits package3+ weeks of paid time off accrued during your first year401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location." That's Benefits and Pay and Schedule. - "The Primary Duties Of The Role Are To ..." list of duties. - "Minimum Qualifications ..." - "Knowledge Skills And Abilities ..." - "Full time Associates are offered a comprehensive benefits package that includes: ..." (duplicate benefits but we can combine.) - EEO boilerplate to remove. - Job Category Information Technology (maybe minor metadata, can be short p). We need to avoid repeating job title as heading. Use

for section headings. We need to decide sections: About the role (intro), Responsibilities (duties), Requirements (minimum qualifications?), Qualifications (maybe knowledge skills?), Skills (maybe knowledge skills?), Benefits, Pay, Schedule. But we must not create sections with placeholder text. We have actual content for each. We need to ensure we don't duplicate. Let's extract: About the role: first paragraph(s) describing role. Responsibilities: The Primary Duties Of The Role Are To ... list (many bullet-like sentences). We'll convert to
  • . Requirements: Minimum Qualifications bullet list. Qualifications: Knowledge Skills And Abilities (maybe combine with Requirements? But we can have separate sections if content distinct). The posting has "Minimum Qualifications" and "Knowledge Skills And Abilities". Both are substantive. We'll make two sections: Requirements (minimum qualifications) and Qualifications (knowledge skills). Or we could call them "Qualifications" and "Skills". But we need to follow allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can map: - About the role: intro paragraph. - Responsibilities: duties list. - Requirements: Minimum Qualifications. - Qualifications: Knowledge Skills And Abilities. - Skills: maybe not needed; but we could omit if no distinct content. Better to omit if no specific content. We have knowledge skills already; we could treat that as Skills. But we already used Qualifications for knowledge skills. Let's decide: Use Requirements for Minimum Qualifications, Qualifications for Knowledge Skills And Abilities, and omit Skills (or combine). But we need to avoid empty sections. We'll omit Skills. - Benefits: list from "What We Offer You" and also the later benefits paragraph (full time associates). Combine. - Pay: base compensation range. - Schedule: hybrid schedule (3 days on-site weekly). We must not include placeholders like "commensurate with experience". Not present. We need to remove duplicated lines, boilerplate. Let's craft HTML. We'll start with

    About the role

    ...

    Then

    Responsibilities

    • ... each duty.
    We need to split duties into separate items. The duties are a long sentence separated by periods. We'll split at each period that starts a new action. Let's list: - Establish, manage, and continuously improve governance processes that connect business requests to defined logic, validated outputs, documented decisions, and traceable delivery outcomes while serving as the single point of entry (“front door”) for EI efforts. - Facilitate and manage governance forums and councils, including enterprise analytics coordination bodies such as the Analytics Collaboration Team (ACT). - Coordinate with Data/IT partners to ensure clear accountability boundaries between analytics products, KPI definitions, semantic logic, data pipelines, source stewardship, and platform operations. - Ensure EI processes support regulatory, audit, and internal control requirements through documented logic, approval history, version control, and traceable request fulfillment. - Direct, coach, and develop employees within the EI Operations & Governance function, creating clear expectations, accountability, performance standards and team capability in governance, intake management, analytics operations, documentation discipline, and service management. - Create and maintain documentation standards, delivery requirements, and a supporting knowledge base to ensure repeatability, transparency, version control, and knowledge retention. - Oversee request triage, prioritization, and capacity planning, service tiers, service level expectations (SLA’s), and operational reporting to ensure work is aligned to business value, urgency, resource availability, and delivery commitments. - Monitor and report on demand analytics, BI solution usage, adoption, effectiveness, cycle time, backlog health, and delivery performance to ensure analytics assets deliver measurable value and meet evolving business needs. - Promote data stewardship and accountability across business functions by clarifying ownership, escalation paths, issue resolution practices, and reporting standards. - Serve as a liaison and trusted advisor between business stakeholders, EI, Data, IT, Finance, Operations, and Compliance to ensure reporting needs are clearly defined, prioritized, and delivered effectively. - Coordinate and maintain the KPI catalog, including metric definitions, calculation logic, and certified standards to support a single source of truth. - Ensure analytics-ready acceptance criteria are defined before work begins to improve solution quality, efficiency, and stakeholder alignment. - Drive standardization, automation, and efficiency across the analytics delivery lifecycle, reducing redundant reporting, manual processes, and duplicative analytics efforts. - Foster a culture of collaboration, continuous improvement, and customer-focused service in support of the broader Enterprise Intelligence mission. - Other duties as required. We'll keep "Other duties as required" as an item. Now Requirements (Minimum Qualifications): - Bachelor’s degree (or equivalent experience) in Business Administration, Analytics, Information Systems or related field. A combination of education and experience may be considered in lieu of a degree. - Proven success leading cross-functional, multi-department initiatives involving analytics governance, prioritization, standards, or operational process improvement. - 5+ years of experience in business intelligence, analytics operations, reporting governance, enterprise reporting, or a related field. - 3+ years of people leadership experience, including coaching, performance management, work allocation, and team development. - Certifications such as PMP, Lean Six Sigma, Agile, Scrum, or governance/data-related credentials are preferred. Now Qualifications (Knowledge Skills And Abilities): - Demonstrated experience leading teams and managing employees in analytics operations, business intelligence, governance, reporting, PMO, or related enterprise functions. - Experience designing or managing structured intake, prioritization, workflow, and service management processes in a multi-stakeholder environment. - Experience establishing governance standards, documentation practices, KPI definitions, or controls that improve consistency, traceability, and accountability. - Strong ability to manage competing priorities, allocate resources, and balance enterprise standards with business-line responsiveness. - Experience leading cross-functional collaboration with analytics teams, business stakeholders, and technology/data partners. - Strong written and verbal communication skills, including the ability to lead governance discussions, document standards, and communicate clearly with senior leaders and operational partners. - Ability to lead organizational change, drive adoption of new ways of working, and maintain delivery continuity during transition. Now Benefits: combine both paragraphs. From "What We Offer You": list items: - Competitive annual salary; the starting base compensation for this position is: $89,578 - $133,177*Annual Bonus EligibilityHybrid schedule (3 days on-site weekly)Comprehensive health benefits package3+ weeks of paid time off accrued during your first year401(K) plan with company match up to 7%Professional development opportunities and tuition reimbursementPaid time off to volunteer & company-sponsored volunteer events throughout the yearOther benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability But we need to separate Pay, Schedule, Benefits. So we should extract Pay and Schedule separately. Pay: base compensation range $89,578 - $133,177 (annual). Also mention Annual Bonus Eligibility (maybe part of Pay). We'll include in Pay section. Schedule: Hybrid schedule (3 days on-site weekly). Benefits: Comprehensive health benefits package, 3+ weeks of paid time off accrued during your first year, 401(K) plan with company match up to 7%, Professional development opportunities and tuition reimbursement, Paid time off to volunteer & company-sponsored volunteer events throughout the year, Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability. Also from later: Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options, Up to 2 weeks Paid parental leave, 401k plan with company match up to 7%, 2+ weeks of PTO within your first year, Paid company holidays, Company provided volunteer opportunities + 1 volunteer day per year, Free AAA Membership, Continual learning reimbursement up to $5,250 per year, And MORE! We should combine benefits, avoiding duplication. Let's create a unified list: - Medical, Dental, and Vision plan options - Comprehensive health benefits package (maybe overlapping) - 3+ weeks of paid time off accrued during your first year (also 2+ weeks PTO within first year – we can note 3+ weeks) - Up to 2 weeks Paid parental leave - 401(K) plan with company match up to 7% - Professional development opportunities and tuition reimbursement - Continual learning reimbursement up to $5,250 per year - Paid time off to volunteer & company-sponsored volunteer events throughout the year - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership (also free AAA Premier Membership) - Health & Wellness Program - Health Concierge Service - Life Insurance - Short Term/Long Term Disability - Paid company holidays We need to avoid redundancy but keep all substantive info. We'll combine similar items. Let's produce Benefits
      with items: - Medical, Dental, and Vision plan options - Comprehensive health benefits package - 3+ weeks of paid time off accrued during your first year - Up to 2 weeks Paid parental leave - 401(K) plan with company match up to 7% - Professional development opportunities and tuition reimbursement - Continual learning reimbursement up to $5,250 per year - Paid time off to volunteer & company-sponsored volunteer events throughout the year - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership (including AAA Premier Membership) - Health & Wellness Program -

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