Manager, Enterprise Hospital Coding Operations
About the role
The Manager, Enterprise Hospital Coding Operations provides leadership and operational oversight for UVA Health's inpatient and outpatient hospital coding functions. This role is responsible for managing daily coding operations, coding workflow performance, unbilled accounts, turnaround times, staffing, and productivity across enterprise hospital coding teams. The Manager oversees inpatient and outpatient coding supervisors, coding staff, coding support personnel, and contract coding resources, ensuring efficient work allocation, achievement of departmental KPIs, and timely completion of coding activities. This position collaborates with Coding Quality & Education, CDI, Billing, Patient Access, ancillary departments and other operational leaders to support compliant coding practices, reduce DNFB accounts, and optimize revenue cycle performance. UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. UVA Health is one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. The footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
Responsibilities
- Direct oversight of inpatient and outpatient coding operations.
- Manage coding supervisors and coding support staff.
- Monitor DNFB and operational KPIs.
- Oversee staffing, workload distribution, and queue management.
- Establish and monitor productivity, and turnaround time expectations.
- Develop operational workflows that improve efficiency and customer service.
- Create and maintain up-to-date operational policies, procedures, and job descriptions.