Manager, Enterprise Analytics

About the Role

This role leads a team in harnessing advanced data science techniques to address complex business challenges and drive performance. It oversees the development of predictive models and strategic insights, fostering a culture of data-driven decision-making. The position ensures the integration of data science best practices into business processes and functions.

Responsibilities

• Collaborate with cross-functional teams to define data analysis needs and design experiments for product and service enhancements.
• Lead the development and implementation of algorithms and processes for data integration, cleansing, and large-scale analysis.
• Apply statistical methods and machine learning to extract actionable insights from complex datasets for strategic decision-making.
• Oversee the creation of predictive models and data mining architectures, ensuring alignment with business objectives and industry standards.
• Manage the analysis of historical customer behavior and product performance, translating complex data into business insights.
• Develop predictive analytics to forecast customer behavior and guide future business strategies.
• Construct data-driven forecasts, recommendations, and strategic plans to optimize business outcomes.
• Drive the adoption of data science best practices and foster a culture of innovation and data-driven decision-making within the team.
• Exercise independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Operating Principles

• Own the customer experience: Think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff: Be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team: Make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System: A way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion: In how you work and lead.
• Do what's right: For each other, our customers, investors, and our communities.

Requirements

• Bachelor's Degree (preferred) or a combination of relevant coursework and experience, or extensive related professional experience.
• 5-7 years of relevant work experience.

Skills

• Business Insights
• Data Science
• Actionable Insights

Pay

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.

Benefits

Comcast provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. Benefits include an array of options, expert guidance, and always-on tools personalized to meet your needs—helping support you physically, financially, and emotionally through big milestones and everyday life.