Manager, Engineering

U.S. Equal Employment Opportunity information
(Completion is voluntary and will not subject you to adverse treatment)
Smarsh provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

About the role

The role involves managing Smarsh's global customer relationships and driving business growth through strategic partnerships. Key responsibilities include:

• Managing customer relationships across various regions
• Developing and executing strategic partnerships with key clients
• Collaborating with cross-functional teams to deliver solutions
• Identifying and addressing customer needs and concerns

Responsibilities

Key responsibilities include:

• Managing customer relationships across various regions
• Developing and executing strategic partnerships with key clients
• Collaborating with cross-functional teams to deliver solutions
• Identifying and addressing customer needs and concerns

Requirements

Requirements include:

• Bachelor's degree in Business Administration, Marketing, Communications, or related field
• Minimum of 5 years of relevant experience in customer relationship management or sales
• Strong communication and interpersonal skills
• Ability to work independently and manage multiple projects simultaneously
• Experience with CRM systems and project management tools

Qualifications

Qualifications include:

• Proven track record of successful client acquisition and retention
• Excellent problem-solving and negotiation skills
• Ability to build and maintain strong relationships with clients and partners
• Fluency in English

Skills

Skills required include:

• Strong communication and interpersonal skills
• Proficiency in CRM systems and project management tools
• Ability to work independently and manage multiple projects simultaneously
• Knowledge of industry trends and best practices

Benefits

Benefits include:

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Health insurance coverage
• Employee assistance program

Pay

Salary range: $70,000 - $90,000 annually

Schedule

Full-time position, Monday to Friday, 9 AM to 5 PM