Manager, Electrification Operations

We’re on a mission to change the way the world interacts with energy, building a company and brand that puts power at the center of life. Our vertically integrated model gives us total control over every part of the energy lifecycle—from sale through installation and beyond—offering endless opportunities for growth. As the #1 home solar and battery company in America, we provide storage and solar solutions to help people access greater energy independence without big upfront costs.

About the role

The Electrification Manager is a Field leadership position overseeing multiple solar (photovoltaic) installation crews and inspection personnel. You will ensure the Safety, Quality, Efficiency, and Customer Experience of residential solar installation projects while organizing, motivating, managing, and training crews in the field daily. This role requires proven leadership abilities, solar installation management experience, and accountability to key performance metrics.

Responsibilities

• Deliver against a committed installation and inspection volume forecast, consistently meeting performance metrics such as safety, customer satisfaction, quality, productivity, and installation start-to-inspection complete cycle time.
• Ensure every team member receives proper safety training and equipment applicable to their position.
• Apply and enforce “Best Practices” across branch operations.
• Deliver an excellent customer experience and escalate concerns as necessary, including handling remove-and-replace projects.
• Maintain advanced knowledge of electrical and general construction codes, serving as the construction subject matter expert for the branch.
• Work with the Director, Electrification Operations to provide accurate installation forecasts, performance reporting, and adjust construction capacity as needed.
• Collaborate with the Customer Success Specialist to ensure efficient execution of the construction schedule.
• Organize and optimize crew structure and work schedules for highest productivity.
• Conduct pre-construction project reviews to determine resource requirements.
• Understand and communicate installation Key Performance Indicator (KPI) targets and results, including construction incentive contests.
• Review crew KPIs and provide feedback and performance management for field staff.
• Lead and assist in training field construction staff on safety, quality, customer service, efficiency, and administrative responsibilities.
• Conduct quality control and safety inspections, providing feedback to construction staff, Engineering Department, and Director, Electrification Operations.
• Ensure all projects are completed with a high level of safety and quality.
• Handle administrative duties including training documentation, inspection documentation, project documentation, field purchase orders, and timecard data entry.
• Conduct weekly safety "Tool Box Talk" meetings to reinforce electrical safety practices, fall protection, and PPE usage.
• Work closely with Warehouse personnel to ensure crews accurately and efficiently stock/restock installation vehicles and project materials.
• Interact professionally and courteously with the public and customers, addressing their questions and concerns.
• Manage inspection technicians, holding them accountable to KPIs and ensuring inspection capacity reduces backlog and achieves timely completions.
• Depending on branch needs, document and complete service calls.
• Assist on project installations to ensure successful completion as needed.

Requirements

• Bachelor’s degree or equivalent.
• Minimum of 5 years of construction experience, with at least 2 years in a leadership role (renewables experience a plus).
• Must maintain a clear driving record and pass a driving background check; must be 21 years of age with a valid driver’s license.
• Valid state or local Electrical Journeyman and/or General Construction certification or license preferred; Electrical Journeyman certification or license may be required depending on state regulations.
• CPR and First Aid certifications must be up-to-date and maintained for continued employment (class costs are reimbursable by the company).
• Creates a safety-driven culture.
• Proven ability to manage and lead others: builds high-performing, motivational environments through setting expectations, driving accountability, developing and empowering team members, and managing change.
• Excellent people skills with the ability to attract and retain talent.
• Strong cross-functional collaboration: builds positive working relationships and drives continuous improvement as a team player to achieve business goals.
• Personal excellence: strong work ethic, demonstrated credibility, reliability, integrity, and trustworthiness.
• Functional/technical expertise: construction/electrical/PV installation knowledge, understanding of sales process, volume and headcount forecasting, and ability to gather, analyze, and interpret data.
• Proficiency in software & analytics tools, especially Oracle, Salesforce, BI, Excel, Anaplan, Workday, and OneSunrun dashboards.
• Understands solar industry trends and best practices.
• Operationally focused; detail-oriented but able to grasp the big picture.

Physical Demands

• Full range of mobility in upper and lower body.
• Able to work in various positions, including stooping, standing, bending, sitting, kneeling, and squatting for extended periods.
• Able to lift, pull, and push materials and equipment, including lifting 50 pounds frequently throughout the workday.
• Ability to set up, secure, and climb a 20-foot ladder onto rooftops of various angles and surfaces.
• Adequate visual and hearing acuity to follow instructions, operate machinery, and determine work accuracy.
• Able to work for extended periods on surfaces of various heights and angles.
• Operate office equipment, including computers.
• Travel commercially as directed or required.
• Work safely on construction jobsites and in warehouses.

Pay

Starting salary for this opportunity: $108,621.45 to $144,828.60. Compensation decisions will not be based on a candidate's salary history.