Manager, Document Control

Job Description

In short, our Manager is responsible for leading a team of Coordinators to success. This includes, but not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Coordinators to reach their highest potential in their current role and to help further develop their career with DriveTime.

So What Kind of Folks Are We Looking for?

• Excellent verbal and written communication skills.
• The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
• Loves to listen. We need folks that listen with the intent to understand, not just reply.
• Plays well with others. You will be working in a high-functioning team environment.
• Self-driven yet selfless. We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.
• Fantastic problem solver. Your job is not only to find the problem, but more importantly, find the solution.
• Management material. We are looking for someone that can lead, manage and grow within our organization.

The Specifics

• A High School Diploma or GED required, Bachelor's Degree preferred.
• 2+ years of management experience in a call center or retail environment.
• Knowledge of Fair Debt Collection Practices Act is a plus.
• Must be comfortable working on site. This team works out of our Operations Center in East Mesa.

Perks

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• 401(K), Company paid life insurance policy, short and long-term disability coverage.
• Tuition Reimbursement.
• Wellness Program.
• Gratitude is Green.
• Game Room.
• In-House Gym.
• Enjoy Social Events?
• Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!

Additional Information

• Hiring is contingent upon successful completion of our background and drug screening process.
• DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
• DriveTime Family of Brands is Great Place to Work Certified!
• DriveTime is also recognized as Best Company for Diversity, Best Company Culture, and Best Company Leadership by Comparably Awards.
• DriveTime is also recognized as Healthiest Employers by Phoenix Business Journal.