Manager Distribution Center Operations - 2nd Shift

Position Overview

We are looking for a dynamic Operations Manager to oversee daily operations of our distribution center, ensuring efficient processes, optimal productivity, and exceptional service delivery. This role requires a strategic leader who can balance operational excellence with team development.

Key Responsibilities

• Operations Leadership: Direct all distribution center activities including receiving, storage, picking, packing, and shipping; develop and implement operational strategies to improve efficiency and reduce costs; monitor key performance indicators (KPIs) and implement continuous improvement initiatives; ensure compliance with safety regulations and company policies
• Team Management: Lead, mentor, and develop a team of supervisors and warehouse associates; conduct performance evaluations and provide ongoing coaching; foster a culture of accountability, safety, and continuous improvement; manage staffing levels and scheduling to meet operational demands
• Process Optimization: Analyze workflows and implement process improvements; optimize inventory management and space utilization; implement lean manufacturing and Six Sigma principles; drive automation and technology adoption initiatives
• Quality & Safety: Maintain high standards for product quality and order accuracy; ensure OSHA compliance and promote a safety-first culture; conduct regular safety audits and training sessions; investigate incidents and implement corrective actions

Required Qualifications

• Bachelor's degree in Operations Management, Supply Chain, Business Administration, or related field
• 5+ years of progressive experience in distribution center or warehouse operations
• 3+ years in a management or supervisory role
• Strong knowledge of warehouse management systems (WMS) and logistics software
• Proven track record of process improvement and cost reduction
• Excellent leadership and team-building skills

Preferred Qualifications

• Lean Six Sigma certification (Green Belt or higher)
• Experience with automated warehouse systems
• Familiarity with furniture or large-item distribution
• Experience managing high-volume distribution operations
• Strong analytical and problem-solving abilities

Who We Are

At Ashley, we're more than a business; we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry. Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

Benefits

• Health, Dental, Vision, and Employee Assistance Program
• Paid Vacation, Holidays, and Your Birthday off
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Ashley Wellness Centers (location specific) and Medical Tourism
• Telehealth
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values

• Honesty & Integrity: Uses candor and is direct in communication; tough-minded in meeting demands of reality; always tells the truth and follows through on commitments
• Passion, Drive, Discipline: Enjoys working hard and pursues work with energy, drive, and willpower to finish; disciplined in developing consistency into work processes; focused and relentless in achieving goals
• Continuous Improvement/Operational Excellence: Fights to take costs and waste out of the system; seeks to understand "why" something works and improves processes and systems; strives for more by developing measurements, setting goals, and working to exceed goals through problem-solving beyond the obvious
• Dirty Fingernail: Does not rely on reports but goes to the work to see if it's being done right; has insatiable curiosity and a "Go and See" approach to understand current state and competitive realities; takes hands-on approach to tackle problems and demonstrates critical thinking through effective questioning, including the 5 "Whys"
• Growth Focused: Understands customer needs and challenges current ways of doing business that inhibit growth; competitive by studying the competition and aggressive in looking for ways to beat them; strives to be the BEST by improving quality of processes, reducing costs, doing more business, being profitable, and growing the business

About

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility