Manager Disability Benefits

About the role

A manager of disability benefits, you'll supervise a section of personnel and activities to ensure timely, accurate and thoroughly investigated disability decisions and ongoing management of claim liability, benefit payments, taxation of benefits, deductible income pursuit and reserve data. You'll also oversee claim decisions on new and continuing disability claims, customer service, management of policyholder accounts, and other customer needs. Implement intervention and reporting strategies in response to sales, marketing and client needs and claim trends. Promote effective working relationships with Group Sales and Marketing, Special Accounts, Underwriting, and other operating units to install, service and retain existing accounts and contribute to the sale of new accounts.

Responsibilities

• Supervise section personnel for claim decisions on new and continuing disability claims, customer service, management of policyholder accounts, and other customer needs.
• Implement intervention and reporting strategies in response to sales, marketing and client needs and claim trends.
• Promote effective working relationships with Group Sales and Marketing, Special Accounts, Underwriting, and other operating units to install, service and retain existing accounts and contribute to the sale of new accounts.

Requirements

• Education: Degree in Science, Business or related field is highly preferred. Additional experience may substitute in lieu of degree.
• Experience: At least 5 years of experience in employee benefits with an emphasis on disability claim and leave administration and related product and service issues. At least 2 years of experience in a related industry leadership role.
• Experience managing projects, resources, processes that include automation on offshore resources.
• Proven expertise in data and report management and presenting to groups, customers, and senior and executive leadership.
• Advanced knowledge of managed disability and claim management principles.

Qualifications

• Adaptability: Quickly and resourcefully adapts to multiple changing work demands by adjusting team priorities to fit new circumstances.
• Developing People: Proactively provides ongoing constructive, behaviorally oriented feedback to others within the team to increase future performance.
• Engaging Hearts & Minds: Describes how team objectives and performance contribute to the department’s success to create a common purpose and intentions.

Skills

• Education: Degree in Science, Business or related field is highly preferred. Additional experience may substitute in lieu of degree.
• Experience: At least 5 years of experience in employee benefits with an emphasis on disability claim and leave administration and related product and service issues. At least 2 years of experience in a related industry leadership role.
• Experience managing projects, resources, processes that include automation on offshore resources.
• Proven expertise in data and report management and presenting to groups, customers, and senior and executive leadership.
• Advanced knowledge of managed disability and claim management principles.

Benefits

Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. We offer a rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions. An annual incentive bonus plan is also available. Generous paid time off includes 11 holidays, 2 wellness days, and 8 volunteer hours annually, which increases with tenure. Paid parental leave and adoption/surrogacy assistance are also provided. We have an employee giving program that doubles matches your donations to eligible nonprofits and schools. We are committed to providing a drug- and alcohol-free work environment and require a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

Pay

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data. Salary Range: $97,750.00 - $156,250.00 Positions will be posted for at least 5 days from original posting date.

Schedule

Details on the schedule will be provided during the interview process.