Manager/ Director GTM Operations

Sales Enablement

Build and maintain our sales playbook — call/ meeting/ demo scripts, objection handling, broker & proposal-specific talk tracks
Own onboarding process for new sales hires, getting them to full productivity as fast as possible
Run ongoing training programs, including incorporating AI-based coaching tools for reps
Create and maintain sales collateral — pitch decks, one-pagers, broker-facing materials, case studies
Listen to calls regularly and translate patterns into coaching and content

Revenue Operations

Own our CRM (HubSpot) — data quality, pipeline structure, workflow automation, rep hygiene
Build and maintain the dashboards that give leadership real visibility into pipeline health, rep performance, and funnel conversion
Identify where deals are stalling and work with sales leadership to address it
Manage and improve our outbound tooling, sequencing, and lead routing
Bring structure and repeatability to a sales motion that today lives largely in people's heads