Manager, Digital Design System User Experience Designer

About the role

As a Manager-level UX/UI Designer within Marketing Technology & Enablement, you will play a critical role in shaping and scaling Schwab’s digital design system to drive consistent, intuitive, and high-quality client experiences across web, email, and mobile channels.

Responsibilities

• Apply strong problem-solving and decision-making skills to advance a modern, AI-ready design system—structuring design assets, documentation, and guidelines in ways that support automation, personalization, and rapid experimentation.
• Leverage user research, data insights, and emerging technologies to continuously refine the design system to meet evolving business and user needs.
• Partner closely with cross-functional teams including UX research, engineering, brand, and marketing to ensure alignment between design, development, and business outcomes.
• Serve as a trusted consultant to internal stakeholders and external partners, helping drive adoption of the design system through clear guidance, training, and enablement resources.

Requirements

• 5-7+ years relevant experience as a user experience designer, user interaction designer, or related role.
• Expertise working on a Digital Design System, atomic-based design, and with front-end technologies (Tailwind, HTML, CSS, JavaScript, React, AI-assisted design and prototyping tools).
• Proficiency in Figma, including the ability to create components and document your work in Figma.
• Experience with Jira and working with a product delivery team in agile processes to accomplish work within deadlines.
• In-depth knowledge of design principles, including layout, type, color, and composition, as well as current WCAG accessibility standards.

Qualifications

• Able to navigate ambiguity and drive a cross-functional team through change management.
• Detail-oriented with a clear and polished communication and presentation style to clearly articulate design ideas and rationale verbally and in writing to developers, other designers, marketers, and decision makers.
• Able to lead yourself and a team on discovery work on new design patterns and experiences in multiple channels, including web, email, and mobile app experiences.
• Comfortable using data and UX research to inform and iterate on design decisions.
• Familiarity with content management systems (CMS) and authoring interfaces.
• Ability to intake feedback and quickly pivot when needed.

Skills & Competencies

• Navigating ambiguity and driving change management.
• Clear and polished communication and presentation style.
• Leading discovery work on new design patterns and experiences.
• Data-driven and iterative design decisions.
• Familiarity with CMS and authoring interfaces.
• Feedback intake and quick pivoting.

Benefits

• 401(k) with company match and Employee stock purchase plan.
• Paid time off for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions.
• Paid parental leave and family building benefits.
• Tuition reimbursement.
• Health, dental, and vision insurance.

Pay

Competitive salary based on experience and qualifications.

Schedule

Hybrid work schedule providing flexibility to work from home and office.