Manager, Deployment Team - Accounting Solutions

About the role

We are seeking a hands-on Manager, Deployment Team - Accounting Solutions to lead and grow our implementation team. This role involves shaping and scaling the implementation strategy and team structure. Key responsibilities include:

• Leading and managing the Implementation team
• Providing guidance, support, and performance feedback
• Overseeing client implementations from kickoff to go-live
• Ensuring timely and successful onboarding experiences
• Developing and optimizing implementation processes, workflows, and documentation
• Collaborating with cross-functional partners and key client stakeholders
• Analyzing client business processes to configure effective solutions
• Overseeing data migration, reconciliation of large data sets, and integration with external systems
• Facilitating technical connections between client environments and Rillet's integration partners
• Identifying risks or roadblocks early and implementing proactive solutions
• Maintaining clear and consistent documentation and reporting for both internal stakeholders and clients

Responsibilities

Lead and manage the Implementation team, providing guidance, support, and performance feedback.

Oversee client implementations from kickoff to go-live, ensuring timely and successful onboarding experiences.

Develop and optimize implementation processes, workflows, and documentation across the team.

Collaborate with cross-functional partners (Product, Engineering, Customer Success) and key client stakeholders to define and execute project plans.

Analyze client business processes to configure effective solutions.

Oversee data migration, reconciliation of large data sets, and integration of Rillet’s platform with external systems.

Facilitate technical connections between client environments and Rillet’s integration partners.

Identify risks or roadblocks early, and implement proactive solutions to keep projects on track.

Maintain clear and consistent documentation and reporting for both internal stakeholders and clients.

Requirements

7+ years of experience in accounting, audit, advisory, or related customer-facing roles.

3+ years of people management experience, including hiring, developing, and leading high-performing teams within an implementation, professional services, or accounting function.

Proven experience in accounting and finance and working with ERP systems such as NetSuite, SAP, QuickBooks, Sage, or Oracle.

Strong project management and organizational skills, with the ability to juggle multiple priorities.

Excellent interpersonal and communication skills, including collaborating across technical and non-technical teams.

Thrives in fast-paced, startup environments, with a sharp eye for detail and process improvement.

Experience with SaaS revenue recognition and ASC 606 is a strong plus.

Qualifications

Must be within commutable distance of our NYC or San Francisco offices (or willing to relocate).

Required to be in-office Tuesdays and Thursdays, plus one additional flexible in-office day.

May require additional in-office time based on function.

Skills

Strong project management and organizational skills.

Excellent interpersonal and communication skills.

Experience with SaaS revenue recognition and ASC 606.

Benefits

Competitive Pay & Benefits: Backed by world-class investors, we offer strong salaries plus equity so you share in our success.

We've got you covered with top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.

Flexibility That Works: Take the time you need with flexible PTO and 9 company-wide holidays.

Build Real Connections: Great work happens when people connect. Join us for team offsites in incredible locations, our team has bonded everywhere from New York and San Francisco to Toronto, Italy, France, and beyond.