Manager DC - Night Shift

About the role

Manage all operations for assigned shift related to eCommerce order fulfillment, supplies inventory management, supplies order fulfillment, and DC Services requests.

Manage a diverse workforce to include Supervisor(s) and hourly team members.

Maintain quality/accuracy standards to ensure efficient internal operations and order integrity to our internal and external customers.

Sustain key operational metrics such as quality, accuracy, productivity, and level of service.

Conduct regular observations such as safety or process adherence.

Build upon departmental business capability through cross-functional training and rotations.

Communicate with internal and external customers such as DC Operations, Merchant and Store Operations.

Responsibilities

• Manage all operations for assigned shift related to eCommerce order fulfillment, supplies inventory management, supplies order fulfillment, and DC Services requests.
• Manage a diverse workforce to include Supervisor(s) and hourly team members.
• Maintain quality/accuracy standards to ensure efficient internal operations and order integrity to our internal and external customers.
• Sustain key operational metrics such as quality, accuracy, productivity, and level of service.
• Conduct regular observations such as safety or process adherence.
• Build upon departmental business capability through cross-functional training and rotations.
• Communicate with internal and external customers such as DC Operations, Merchant and Store Operations.

Requirements

• Education: Bachelor’s degree in relevant field of study or equivalent years of related work experience required.
• Work Experiences: Minimum of 7 years related work experience required, including at least 3 years of management experience.
• Experience with Warehouse Management System and RF managed inventory preferred.

Skills

• Strong interpersonal and cross-functional collaboration across all shifts, DCs and divisions.
• Demonstrated ability to facilitate change and directional shifts; with the ability to make decisions and act without having all of the information available.
• Effective communication skills: active listening, written and verbal.
• Analytical skills and strong attention to detail.
• Organizational and prioritization skills that allow the coordination and execution of multiple projects and initiatives simultaneously.
• Problem solver; able to gather data, compile information and prepare reports to Senior Leadership.
• Proficient in Windows, MS Office, Warehouse Management Systems (WMS), AS/400, Lotus Notes, Sterling Commerce.

Benefits

Embraces flexible working schedule, including nights, weekends and holidays.

Acceptable level of hearing and vision to perform job duties.

Frequent constant standing, walking, sitting, climbing, and performing repetitive motions (hand/wrist/fingers).

Frequent kneeling, crouching, crawling, using fingers, grasping, pushing and pulling.

Pushing and pulling 5 to 40 pounds, and lifting 2 to 25 pounds.

Ability to work in extreme temperatures required.

Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

Pay

Competitive salary based on experience and qualifications.

Schedule

Nights, weekends, and holidays are acceptable.