Manager, Data Intelligence
This role is a delivery leadership position responsible for managing and developing the Principal Consultant team within GPS CareSolutions. Principal Consultants are the most senior practitioners in the GuidingCare® implementation practice, serving as functional authorities, client advisors, and delivery anchors on complex, high-visibility payer engagements.
About GuidingCare®
GuidingCare® is HealthEdge's industry-leading care management platform, purpose-built for healthcare payers. Implementations span care management, utilization management, appeals and grievances, data integration, and population health programs. The Principal Consultant team serves as the senior-most delivery resource on the most complex and strategically consequential client engagements within the GPS CareSolutions portfolio.
Responsibilities
- Manage and develop a team of four Principal Consultants, providing performance coaching, career growth support, and day-to-day leadership for senior practitioners across the GuidingCare® implementation practice.
- Serve as the organizational point of accountability for Principal Consultant delivery quality, capacity utilization, and client engagement standards.
- Coordinate Principal Consultant assignments across active engagements, ensuring optimal alignment between practitioner expertise and client needs.
- Partner with Directors, Delivery Managers, and Project Managers to deploy Principal Consultants on the highest-complexity, highest-risk implementation workstreams.
- Drive practice development within the Principal Consultant team by establishing delivery standards, knowledge-sharing forums, and implementation best practices.
- Support pre-sales and scoping efforts by deploying Principal Consultants in client discovery, requirements workshops, and SOW development activities.
- Mentor and develop direct reports through structured 1:1s, growth planning conversations, and stretch assignment opportunities.
- Serve as an escalation resource and senior functional authority for complex delivery challenges across GuidingCare® implementations.
- Contribute to hiring, onboarding, and capability assessment of incoming Principal Consultants to ensure the team maintains the depth and breadth required by the delivery portfolio.
- Represent the Principal Consultant practice in organizational planning, delivery governance, and leadership alignment forums.
- Identify gaps in practice methodology and drive continuous improvement initiatives that strengthen delivery predictability and client satisfaction.
- Maintain visibility into Principal Consultant workload, engagement health, and individual career progression, escalating risks proactively to GPS delivery leadership.
Requirements
- 8+ years of experience in healthcare technology delivery, with significant tenure in GuidingCare® implementations spanning care management, UM, A&G, and data integration domains.
- 4+ years of supervisory experience.
This is a full-time, permanent, remote role based in the US, with up to 25% travel for client engagements and team leadership activities.
Pay
The annual US base salary range for this position is $141,000 to $151,000. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, skills, experience, qualifications, and education.