Manager, Data & Business Intelligence

About the role

The Manager of Data & Business Intelligence is responsible for transforming organizational data into trusted insights that drive operational, clinical, and strategic decision-making. This role leads enterprise KPI governance, business intelligence development, and data strategy, while partnering closely with MIS to ensure scalable, high-quality data infrastructure.

Responsibilities

• Business Intelligence & Insight Delivery (25%): Develop and maintain dashboards, reports, and semantic models (Power BI); Translate data into clear, actionable insights for leadership; Lead executive reporting and storytelling; Conduct trend and variance analyses
• KPI Ownership & Data Governance (20%): Define, standardize, and govern enterprise KPIs (including but not limited to Corporate Objectives); Maintain business glossary and metric definitions; Ensure a single source of truth across the organization; Establish data ownership and stewardship model
• Data Strategy & Business Partnership (20%): Own BI/analytics roadmap aligned to business priorities; Partner with HR, operations, and executive leadership; Translate business needs into data solutions; Prioritize initiatives and manage intake
• Data Platform & Engineering Oversight (20%): Oversee data pipelines, transformations, and curated datasets; Ensure reliability, performance, and scalability of data assets; Partner with MIS on integrations, architecture, and ETL processes; Support data model design and optimization
• Data Quality & Self Service Enablement (15%): Lead data quality monitoring and remediation processes; Establish data quality KPIs and scorecards; Enable self-service analytics (Power BI governance, certified datasets); Improve data literacy across business teams and data analysts

Requirements

• Education: Bachelor’s degree in data related field including IT, Accounting, Workforce Analytics, Data Science
• Experience: 7–10 years of experience in data, process improvement
• Proven experience:
  • Building and scaling dashboards and reporting ecosystems (e.g., Power BI)
  • Owning and standardizing KPIs and business metrics across functions
  • Delivering executive-level insights and data storytelling
  • Strong track record partnering with business leaders (HR, Operations, Finance) to drive decisions
• Certifications / Licenses: