Data & Business Intelligence Manager

SCOPE OF RESPONSIBILITY

The Manager of Data & Business Intelligence is responsible for transforming organizational data into trusted insights that drive operational, clinical, and strategic decision-making. This role leads enterprise KPI governance, business intelligence development, and data strategy, while partnering closely with MIS to ensure scalable, high-quality data infrastructure.

Essential Duties And Responsibilities

• Business Intelligence & Insight Delivery: 25%

  • Develop and maintain dashboards, reports, and semantic models (Power BI)
  • Translate data into clear, actionable insights for leadership
  • Lead executive reporting and storytelling
  • Conduct trend, and variance analyses

• KPI Ownership & Data Governance: 20%

  • Define, standardize, and govern enterprise KPIs (including but not limited to Corporate Objectives)
  • Maintain business glossary and metric definitions
  • Ensure a single source of truth across the organization
  • Establish data ownership and stewardship model

• Data Strategy & Business Partnership: 20%

  • Own BI/analytics roadmap aligned to business priorities
  • Partner with HR, operations, and executive leadership
  • Translate business needs into data solutions
  • Prioritize initiatives and manage intake

• Data Platform & Engineering Oversight: 20%

  • Oversee data pipelines, transformations, and curated datasets
  • Ensure reliability, performance, and scalability of data assets
  • Partner with MIS on integrations, architecture, and ETL processes
  • Support data model design and optimization

• Data Quality & Self Service Enablement: 15%

  • Lead data quality monitoring and remediation processes
  • Establish data quality KPIs and scorecards
  • Enable self-service analytics (Power BI governance, certified datasets)
  • Improve data literacy across business teams and data analysts

Just For You

• Career advancement
• Engaging and exciting opportunity to SAVE LIVES
• Tips to thrive in our culture

Tips to thrive in our culture

• Embody our Core Values of Commitment, Integrity, and Respect
• Work to actively create experiences that inspire others to save lives, each and every day
• Embrace doing it right, making connections, and creating desired experiences
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager

Qualifications

• Education

  • Bachelor’s degree in data related field including IT, Accounting, Workforce Analytics, Data Science

• Experience

  • 7-10 years of experience in data, process improvement
  • Proven experience: Building and scaling dashboards and reporting ecosystems (e.g., Power BI)
  • Owning and standardizing KPIs and business metrics across functions
  • Delivering executive-level insights and data storytelling
  • Strong track record partnering with business leaders (HR, Operations, Finance) to drive decisions

• Certifications / Licenses

  • Professional certification

• We prefer

  • 1+ years of management or equivalent experience working with leaders in data
  • Experience collaborating with IT/MIS teams on data pipelines, integrations, and architecture
  • Exceptional written and verbal communication skills with demonstrated ability to influence senior stakeholders, navigate complex organizational dynamics, and serve as a trusted advisor

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.

Equal Opportunity Employer

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.