Manager Customs Compliance

About the Opportunity

The Manager Customs Compliance leads and manages the Trade Compliance Operations team and a Center of Excellence responsible for product and part classification. This role ensures the accurate, timely, and compliant movement of goods while maintaining adherence to customs regulations and internal policies. The position serves as a key liaison among customs brokers, internal operations, supply chain teams, and global trade leadership while driving continuous improvement and operational efficiency.

Responsibilities

• Lead, develop, and mentor a team of Trade Compliance Analysts
• Develop standard operating procedures and key performance indicators
• Drive continuous improvement initiatives aligned with global trade objectives
• Manage import and export customs clearance procedures between Mexico, the U.S., and Canada
• Analyze customs clearance issues and coordinate corrective and improvement actions
• Serve as the primary contact for customs brokers and establish key performance metrics
• Ensure accuracy of HTS codes, country of origin, pricing, and Incoterms in import and export data
• Collaborate with freight forwarders, customs officials, brokers, and customers on trade compliance matters
• Maintain compliance with CTPAT requirements
• Manage ACE reporting and portal activities for all business units
• Respond to customs requests for information and documentation
• Execute and update SOPs for restricted party screening and duty drawback

Requirements

• Bachelor's degree in International Trade, Supply Chain Management, Logistics, or a related field preferred
• Minimum 5 years of experience with global import and export trade matters
• Prior experience leading or managing an operations team
• Strong understanding of customs compliance and international trade processes
• Knowledge of free trade agreements and preferential duty programs
• Bilingual English and Spanish skills preferred
• Strong analytical, organizational, communication, and leadership skills

Pay

Salary range: $83,300–$164,400 annually, with placement depending on experience and geographic location. Eligibility for health care, dental, vision, 401(k), and commissions or incentive compensation depending on the role.