Manager Core Lab

Responsibilities

• Develops through an integration of ideas of those involved, an organized tactical plan to achieve both short and long-term objectives for the section.
• Communicates plan to obtain commitment by the responsible individuals.
• Accountability: Establishes goals for subordinates that support Departmental goals.
• Establishes measurement tools to track progress towards personal and subordinates' goals.
• Demonstrates a personal accountability for financial results through mindful execution of section's budget;
• Engages staff in efforts to contain costs and improve the efficiency and cost-effectiveness of services.
• Understands the basics of health care financial management.
• Affords assistance in establishing section's budget targets, holds self and other individuals accountable for compliance with annual budget plan;
• Identifies program or service growth opportunities and methodologies to enhance revenues.
• Ensures individual actions contribute to the overall good of the institution;
• Understands and is able to communicate how individual and section goals overlap with YRMC's goals;
• Demonstrates commitment for the good of the organization while maintaining congruence with commitment to the section;
• Recognizes and uses information about organizational climate and key individuals to accomplish legitimate organizational goals;
• Understands the importance of timing, politics and group processes in managing change;
• Balances section needs with the hospital needs and reconciles the two without sacrificing the critical needs of either.
• Exhibits unyielding commitment to providing excellent service to patients, physicians, employees and other customers;
• Demonstrates strong communication skills through effective exchange of information with others, including written and oral communication, active listening, influencing the behavior of others and building personal rapport;
• Communicates with others in an open and friendly manner, while simultaneously building credibility and rapport;
• Exhibits strong interactive skills through a demonstration of respecting others' feelings, ideas and opinions;
• fosters an open interchange, displays a genuine understanding and acceptance of others;
• Demonstrates perceptivity regarding others' feelings, ideas and opinions.
• Affirms a respectful work environment. Sets the tone in the section by communicating values and attitudes that will significantly shape the culture of the group;
• Models appropriate behaviors and values; sets expectations for respectful behavior with all employees.
• Develops others through setting clear expectations, mentoring and coaching, and holding others accountable for results;
• Utilizes work force analysis, identifies required competencies needed for effective management of human resources and is able to identify short and long-term staffing needs;
• Conducts oneself in an honest, credible, trustworthy manner consistent with YRMC's values. Demonstrates an integration of values, beliefs, attitudes and behaviors through an acceptance of responsibility and accountability for individual's own actions.
• Ensures that the work force has the necessary skills to accomplish the work required to achieve the objectives of the section;
• Anticipates and identifies needs to meet future challenges. Fosters an open working environment for easy access to express ideas and concerns;
• Demonstrates and expects open communications; Promotes an environment that is open and collaborative while keeping the team focused on a common goal;
• Builds rapport, encourages teamwork, creates an environment where employees may feel empowered.
• Exhibits a commitment to operational management and completing tasks through personal initiative, and persistence.
• Demonstrates an ability to plan, organize, coordinate, prioritize, balance workload and follow through to achieve institutional and individual goals and objectives;
• Demonstrates use of good judgments and sound decision-making (common sense, intuition, data collection, analytical skills, impact evaluation, and communications) to systematically address problems, define alternate solutions, negotiate and facilitate implementation of solutions;
• Balances need for consensus and involvement with need for decisiveness and action. Provides consistent and open encouragement to trying new and creative approaches, yet willing to make a decision and take a stand.
• Develops and implements internal policies and procedures, which support the section but are aligned with hospital Personnel Policies and Administrative Policies;
• Identifies to Director whether section has appropriate staff, facilities, space, and other resources needed to perform efficiently;
• Establishes performance standards with which to measure effectiveness and efficiency of services;
• Ensures compliance with regulations governing hospitals and the rules of accrediting bodies by continually monitoring the organization's service delivery system and by initiating changes as required;
• Manages customer relationships and communicates their needs and expectations clearly to staff.
• Accountable for providing a good system for resolving problems and learning from them. Must be committed to working with both internal and external customers in fulfilling the mission of the department and the institution
• Ensures that laboratory procedures are accurate and tested in an efficient manner, verifies results according to the department protocol as evidenced by audit;
• Ensures that functional verification, preventative maintenance and trouble-shooting on all equipment are conducted to ensure reliable results, and maintains proper documentation of equipment;
• Serves as technical resource to physicians and staff;
• Directs resolution of technical issues related to results and/or instruments;
• Ensures adequate reagents/supplies;
• Captures coordination with other Supervisors for employees work schedule and is responsible for acting as a group leader;
• Develops, maintains and monitors QA/QC/PM processes to assure quality outcomes; Assists in training personnel in departmental procedures, policy and safety, and follows their progress assuring annual competencies are completed;
• Performs other related duties as assigned or requested.

Qualifications

• REQUIRED: 5+ years related; 1+ years supervisory experience
• Medical Lab Scientist (MLS) and Medical Technologist (MT)
• Bachelor's Degree