Manager, Content Developer

About the role

The Manager, Content Developer leads a team of editors responsible for supporting the development, production, quality control, and publication of assessment exams in the United States. This role provides day-to-day people leadership, workload planning, process oversight, and cross-functional coordination to ensure assessment materials are accurate, secure, standards-aligned, and delivered on schedule. The manager collaborates with content development, psychometrics, assessment services, publishing, technology, and client-facing teams to resolve issues, improve workflows, and maintain high standards for editorial quality, production accuracy, and operational excellence. You will be expected to manage a workstream of overlapping projects and to complete tasks accurately and on time. We will help you achieve your goals by equipping you with training, resources, and a team approach to work prioritization and problem-solving.

Responsibilities

• Manage, coach, and develop a team of editors including work assignments, performance feedback, onboarding, training, and professional development.
• Oversee editorial and production workflows for teacher assessment exams, study guides, practice materials, item banks, and related deliverables.
• Plan team capacity, prioritize competing deliverables, and monitor schedules to ensure accurate, timely completion of work across multiple programs and projects.
• Ensure editorial and production work follows applicable client requirements, style guides, accessibility expectations, quality standards, and security protocols.
• Partner with content developers, assessment specialists, psychometricians, project managers, publishing teams, and client-facing groups to clarify requirements and resolve questions or blockers.