Manager, Consumer Promotions Strategy
About the Team
The mission of DoorDash’s Consumer Retention Marketing team is to build lasting customer relationships from the moment they engage by delivering personalized, cross-channel experiences that drive repeat usage on DoorDash. Within this team, the Consumer Promotions Strategy team combines data analytics and strategy to build a world-class promotional investment engine—deploying spend in discounts, affordability, and retention with precision, discipline, and measurable ROI.
About the Role
As a Consumer Promotions Strategy Manager – Strategic Bets, you will design promotional strategies to accelerate DoorDash’s 0-to-1 strategic bets. You will own the strategy for scaling these new initiatives, improve campaign efficiency and payback through testing and experimentation, and translate ongoing customer data analysis into actionable insights.
What You’ll Do
- Develop strategic, analysis-driven consumer pricing and promotions plans using complex data sets
- Analyze campaign results to identify performance drivers and iterate on test structures
- Manage budgets across multiple business areas and own the forecast for initiatives spanning several campaigns
- Partner with Lifecycle Marketing, Campaign Operations, and Strategy & Operations to test and manage consumer promotions across hundreds of U.S. geographies
- Collaborate with cross-functional partners supporting strategic bets to align promotional strategies with rapidly scaling business goals
- Build strong working relationships with stakeholders in Retention, Product, Tech & Operations, Analytics, and Strategy teams
What You’ll Bring
- Bachelor’s degree or equivalent experience and 5+ years in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics
- Experience mining large data sets, translating findings into actionable insights, and executing data-driven strategies to own performance
- Proven ability to lead teams, including hiring and mentoring junior members
- Strong analytical/SQL skills with experience building forecasting models for marketing campaigns
- Advanced Excel skills for complex modeling and analysis
- Track record of driving business results via cross-channel marketing campaigns
- Strong stakeholder management and interpersonal skills
- Experience with segmentation tools and complex data structures and systems
- Ability to translate data into clear, actionable insights for partners
Compensation
The successful candidate’s starting pay will fall within the following U.S. national base pay range, localized by work location and determined based on job-related factors such as skills, experience, qualifications, and market conditions:
- $142,800 – $210,000 USD
In addition to base salary, compensation includes opportunities for equity grants. Talk to your recruiter for more information.
Benefits
- Comprehensive benefits package including a 401(k) with employer matching
- 16 weeks of paid parental leave
- Wellness benefits and commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program