Manager, Compliance, Legal & Risk Administration

Overview

Level99 is a sprawling adult playground with over 50 life-sized mini-games, a full-service bar, and award-winning restaurant. The company is expanding across multiple states and seeks a Manager to lead operational effectiveness in compliance, legal, and risk administration.

Responsibilities

• Manage centralized contract intake, review, and lifecycle
• Ensure compliant, on-schedule venue launches by proactively addressing regulatory needs and tracking all necessary business filings, permits, licenses, fleet, lease, and insurance requirements
• Act as the primary compliance point for new openings and operations, identifying gaps and supporting timely filings and renewals
• Manage a centralized repository of contracts and compliance documents, leading the implementation of tracking tools
• Manage the day-to-day operations of insurance claims management - coordinating with brokers, adjusters, assigned counsel, and other stakeholders to defend Level99’s interests
• Participate in projects to improve scalability and effectiveness

Must-Have Skills

• 7+ years in contract management, regulatory compliance, or operations within a fast-paced, multi-unit environment (food, retail, hospitality)
• Experience managing multi-state/jurisdiction regulatory requirements
• Prowen ability to create and manage systems/workflows from scratch
• Strong organizational and detailed project management skills
• Excellent communication and interpersonal skills; skilled in cross-functional collaboration
• Tech-savvy; CLM/compliance software experience preferred; AI (Claude, Gemini, etc) expertise a plus
• Independent, self-starting mindset with a "roll up your sleeves" attitude

Other Desirable (but Not Necessary) Skills & Experience

• Systems thinker; values structure and clarity but excels in entrepreneurial settings
• Navigates ambiguity well, building scalable solutions
• Internal stakeholder focus with a customer-service mindset