Manager, Commissions

About the role

Location: Cranbury, NJ – Hybrid.

The Manager, Commissions, is responsible for overseeing the accurate and timely processing, reconciliation, and payment of commission earnings for internal sales representatives and external brokers. This role serves as a key point of contact for brokers, carrier partners, and internal stakeholders, ensuring exceptional service, effective communication, and the accurate administration of commission programs while maintaining high standards of financial accountability.

Responsibilities

• Oversee the monthly loading and maintenance of all carrier commission statements within the commission database.
• Reconcile commission statements to ensure accuracy, completeness, and proper allocation of commission earnings.
• Prepare and distribute commission statements for internal sales representatives and external brokers.
• Conduct audits and reviews of commission calculations and payments to identify discrepancies and ensure accurate compensation.
• Research, resolve, and respond to commission-related inquiries from internal sales representatives, external brokers, and other stakeholders in a timely and professional manner.
• Monitor commission processes and recommend improvements to enhance efficiency, accuracy, and reporting capabilities.
• Maintain accurate commission records and supporting documentation in accordance