Manager - Clinical Pharmacy - WCMC Pharmacy - Full Time - 8 Hour - Variable Shift

About the role

The Manager - Clinical Pharmacy is a clinical pharmacy leader who directs the strategy, governance, and performance of comprehensive clinical pharmacy services across the health system: inpatient, outpatient, ambulatory, and all clinic-based programs. The Manager reports directly to the Vice President and Chief Pharmacy Officer.

Responsibilities

• Set enterprise clinical direction and oversee the build of systems, standards, and inter-professional partnerships that make medication use safe, effective, evidence-based, and continuously improving at every point of care.
• Hold accountability for medication safety, formulary and medication-use policy, controlled-substance diversion prevention, antimicrobial stewardship, comprehensive medication management, and the credentialing and development of the clinical pharmacy workforce.
• Advance and sustain the department’s designation as an ASHP Certified Center of Excellence in Medication-Use Safety and Pharmacy Practice.
• Translate ASHP Center of Excellence standards into measurable practice—embedding continuous quality improvement, balanced-scorecard performance management, a Just Culture, and practice-advancement frameworks.
• Represent pharmacy in health-system governance, quality and patient safety medication use committees, and quality accreditation activities.
• Accountable for clinical and safety pharmacy outcomes, and support the continuous elevation of pharmacy’s clinical, operational, and strategic value across the enterprise.

Requirements

• Doctor of Pharmacy (Pharm.D.) from an ACPE-accredited school of pharmacy
• Completion of an ASHP-accredited PGY1 pharmacy residency
• PGY2 residency in health-system pharmacy administration or a relevant clinical specialty
• Active, unrestricted California Pharmacist license
• Board Certification (BCPS, BCOP, BCIDP, BCSCP, or equivalent)
• Completion of a formal pharmacy leadership development program or equivalent executive leadership training
• Certification in healthcare quality or process improvement (e.g., Certified Professional in Healthcare Quality [CPHQ], or Lean / Six Sigma Green or Black Belt)

Qualifications

• Minimum seven (7) years of progressive health system pharmacy experience, including at least three (3) years in a pharmacy leadership role overseeing clinical pharmacy services
• Demonstrated track record of leading clinical pharmacy programs at an organizational or enterprise level, with accountability for staff performance, establishing clinical programs, and tracking clinical outcomes
• Experience as a residency coordinator or director
• Experience building comprehensive medication management, collaborative practice agreements, and layered-learning
• Direct experience leading or co-leading a pharmacy accreditation or certification journey (e.g., ASHP Center of Excellence, TJC, DNV, or URAC), including gap assessment, evidence compilation, policy development, and survey preparation
• Demonstrated success establishing continuous quality improvement systems—balanced scorecards or dashboards, peer and national benchmarking, and SMART-goal performance management
• Track record of leading inter-professional committees (e.g., P&T, medication safety) and driving change across a matrixed, multi-site health system
• Experience developing and maintaining a pharmacy department quality plan and its supporting dashboards or balanced scorecards, including selection of measures that reflect the full medication-use process across acute care, ambulatory care, outpatient/retail, specialty, and infusion settings
• Demonstrated application of quality-improvement methodology (e.g., PDSA/rapid-cycle improvement, Lean, Six Sigma, root cause analysis, and failure mode and effects analysis) together with internal and external benchmarking to drive measurable improvement

Skills

• Comprehensive knowledge of federal and state pharmacy regulations, DEA controlled substance requirements, Medication Safety best practices, and Joint Commission/CMS medication management requirements
• Strategic thinking and sound judgment in complex, matrixed health system environments; ability to translate organizational goals into pharmacy program execution
• Strong analytical capability; ability to interpret program performance data, identify trends, and develop evidence-based improvement strategies
• Exceptional interpersonal and communication skills; able to influence without direct authority and engage credibly with physicians, executives, regulators, and frontline staff
• Demonstrated ability to manage multiple high-priority programs simultaneously, delegate effectively, and drive results through others
• Strong data-analytics and data-visualization skills to build, interpret, and act on dashboards and scorecards, including EHR- and technology derived metrics (barcode medication administration, smart-pump guardrails, ADC overrides, clinical decision support, and pharmacist intervention outcomes)

Benefits

Grounding in Just Culture and High Reliability Organization principles, with the ability to lead interprofessional collaboration that integrates medical, nursing, and quality/performance-improvement input and to communicate results across the health system.

Must have the ability to work all shifts, including weekends.

Schedule

Exempt Salaried (United States of America)

Pay

$222,803.00 - $334,204.00 Salary Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area.

Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting.

Scheduled Weekly Hours: 40