Manager, Clinical Operations - SUD
- for any list of duties/requirements/benefits, and
for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The posting includes some boilerplate like "We encourage applicants from a variety of backgrounds..." that's okay but not boilerplate. Also "This position will accept and review new applications..." that's application instruction; we should remove that. Also "Living our Values:" etc is okay. We need to include all substantive info: Who We Are description, Why Join team (including compensation and benefits), What You Will Do (essential functions broken into subpoints), Who You Are (required qualifications), Living our Values, Competencies, Working Conditions. We need to map to sections. About the role: Could be "Who We Are" plus maybe a brief description of role? But we have "What You Will Do" for responsibilities. So About the role could be company overview: "Who We Are". We'll put that as About the role. Responsibilities: from "What You Will Do - Essential Functions" with bullet points: Strategic Leadership & Operational Excellence, Quality, Compliance & Performance Management, Team Leadership, Collaboration & Partnership, SUD Functions. Each has description. We'll make a
- with
- each containing the heading and description? Could embed heading inside li? Probably each bullet as a duty. We'll include the heading as part of li text.
Requirements: maybe "Who You Are" includes required qualifications. Could split into Requirements (mandatory) and Qualifications (preferred). But we have both Required Qualifications and maybe other qualifications? The posting only has Required Qualifications list. We'll put that under Requirements.
Qualifications: maybe we could put "Living our Values" and "Competencies" as Skills? Or Qualifications could be education/license etc. But we already used Requirements for qualifications. To follow instruction, we can have both Requirements and Qualifications sections if there is distinct content. We have "Required Qualifications" (mandatory). Also there are "Living our Values" and "Competencies" which are more like skills/behaviors. Could treat those as Skills. So we can have Requirements (mandatory qualifications), Skills (values and competencies). Benefits and Pay separate.
Thus sections:
- About the role (Who We Are)
- Responsibilities (What You Will Do)
- Requirements (Required Qualifications)
- Skills (Living our Values, Competencies)
- Benefits (list from Why Join our Team)
- Pay (compensation details)
We must not include Schedule.
Now we need to extract content precisely.
About the role: The "Who We Are" paragraph:
"At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive."
We'll put that in
. Responsibilities: The "What You Will Do - Essential Functions" section includes: - Strategic Leadership & Operational Excellence: Lead regional clinical operations, driving team performance, resource management, care coordination, and operational initiatives to achieve quality outcomes, member satisfaction, and organizational goals. - Quality, Compliance & Performance Management: Oversee clinical quality, regulatory compliance, performance monitoring, and continuous improvement efforts through staff supervision, audits, reporting, and process optimization. - Team Leadership, Collaboration & Partnership: Build and develop high-performing clinical teams while fostering strong partnerships with health plans, providers, clients, and internal stakeholders to support coordinated, member-centered care and program success. - SUD Functions: Provide leadership and oversight for integrated UM and CM services for members with substance use disorders, ensuring evidence-based, recovery-oriented care while serving as a subject matter expert for complex SUD cases and staff development. We'll make each as
- with the heading bold? Not required but we can keep text as is.
Requirements: The "Who You Are Required Qualifications" list:
- Current, active, and unrestricted license issued by a state or territory of the United States to practice independently with a legal scope of practice that permits independent assessments; Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the state in which the business operation is located and/or other states as required by law, regulation or contract
- For Registered Nurses, a Bachelor’s Degree in Nursing is required
- 5+ years post-licensure experience in direct behavioral health care, facility-based or managed care experience preferred
- 3+ years of experience in a formal clinical supervisory position or demonstrated leadership capacity
- Minimum 3 years of experience working with individuals diagnosed with substance use disorder in a clinical, care management, utilization management, or behavioral health setting
- Strong leadership and team management skills with experience in performance management.
- Proficiency in care management tools and models, including case review and audit processes.
- Knowledge & ability to apply care management principles and concepts to their care management practice
- Extensive clinical knowledge base
- Ability to pass a background check upon hire and throughout employment which includes: County and Federal Criminal Records Search - felonies and misdemeanors ; InstaCriminal Multi-State Alias Search - National Sex Offender Registry, Multi-State Criminal Database, SSN validation and trace, and Most Wanted Lists (OFAC); Excluded Parties List System (EPLS)/SAM search - individuals/entities debarred, suspended, or otherwise excluded from receiving federal contracts, subcontracts, or federal assistance; Education Verification; Employment Verification; FACIS Level I - Sanctions or exclusions for federal and state healthcare programs; 10-panel drug screening; and E-Verify: Lucet does not use E-Verify to pre-screen applicants and complies with federal regulations prohibiting discrimination based on national origin or citizenship status.
We need to preserve all that. It's a long sentence; we can keep as
or break into
- for each bullet. The instruction: use
- for any list of duties/requirements/benefits. So we should make each requirement a
- . We'll split by the semicolons? Better to treat each bullet line as separate requirement. We'll create
- with each line as
- . We'll need to parse the bullet points. Let's list them: 1. Current, active, and unrestricted license issued by a state or territory of the United States to practice independently with a legal scope of practice that permits independent assessments; Clinical Social Worker, Marriage and Family Therapist, Professional Counselor, Clinical Psychologist or Registered Nurse in the state in which the business operation is located and/or other states as required by law, regulation or contract 2. For Registered Nurses, a Bachelor’s Degree in Nursing is required 3. 5+ years post-licensure experience in direct behavioral health care, facility-based or managed care experience preferred 4. 3+ years of experience in a formal clinical supervisory position or demonstrated leadership capacity 5. Minimum 3 years of experience working with individuals diagnosed with substance use disorder in a clinical, care management, utilization management, or behavioral health setting 6. Strong leadership and team management skills with experience in performance management. 7. Proficiency in care management tools and models, including case review and audit processes. 8. Knowledge & ability to apply care management principles and concepts to their care management practice 9. Extensive clinical knowledge base 10. Ability to pass a background check upon hire and throughout employment which includes: County and Federal Criminal Records Search - felonies and misdemeanors ; InstaCriminal Multi-State Alias Search - National Sex Offender Registry, Multi-State Criminal Database, SSN validation and trace, and Most Wanted Lists (OFAC); Excluded Parties List System (EPLS)/SAM search - individuals/entities debarred, suspended, or otherwise excluded from receiving federal contracts, subcontracts, or federal assistance; Education Verification; Employment Verification; FACIS Level I - Sanctions or exclusions for federal and state healthcare programs; 10-panel drug screening; and E-Verify: Lucet does not use E-Verify to pre-screen applicants and complies with federal regulations prohibiting discrimination based on national origin or citizenship status. We'll keep each as
- . Skills: Living our Values and Competencies. Living our Values: list of values: - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies: - Self-motivated and ability to lead team to achieve Lucet goals - Ability to engage a wide variety of individuals, and excellent organizational skills - Passion for improving lives through behavioral change and wellness - Proven interest in professional development through specialization, certification, and/or advanced degree - Working Conditions: Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. A quiet workspace with minimal background noise for calls. High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting). But Working Conditions maybe not skills; but we could include under Skills or maybe separate? The instruction: we can have Skills section for competencies and values. Working Conditions maybe not needed as separate section; we could incorporate into Skills as a bullet? But it's not a skill; it's work environment. Could we omit? The instruction says include a
- for each bullet. The instruction: use
- each containing the heading and description? Could embed heading inside li? Probably each bullet as a duty. We'll include the heading as part of li text.
Requirements: maybe "Who You Are" includes required qualifications. Could split into Requirements (mandatory) and Qualifications (preferred). But we have both Required Qualifications and maybe other qualifications? The posting only has Required Qualifications list. We'll put that under Requirements.
Qualifications: maybe we could put "Living our Values" and "Competencies" as Skills? Or Qualifications could be education/license etc. But we already used Requirements for qualifications. To follow instruction, we can have both Requirements and Qualifications sections if there is distinct content. We have "Required Qualifications" (mandatory). Also there are "Living our Values" and "Competencies" which are more like skills/behaviors. Could treat those as Skills. So we can have Requirements (mandatory qualifications), Skills (values and competencies). Benefits and Pay separate.
Thus sections:
- About the role (Who We Are)
- Responsibilities (What You Will Do)
- Requirements (Required Qualifications)
- Skills (Living our Values, Competencies)
- Benefits (list from Why Join our Team)
- Pay (compensation details)
We must not include Schedule.
Now we need to extract content precisely.
About the role: The "Who We Are" paragraph:
"At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive."
We'll put that in