Manager, Clinical Informatics
Community Health Systems · Franklin, TN · 2 wk ago
AnalystFull-time
About the Role
The Manager of Clinical Informatics serves as a strategic architect bridging IT and clinical practice. This senior-level clinical leader is responsible for the full lifecycle of Clinical Information Systems (CIS), from high-level design to large-scale implementation, ensuring technology enhances patient safety, operational efficiency, and regulatory excellence.
Responsibilities
- People Leadership & Workforce Development
- Directly supervises and mentors a team of Clinical Informaticists, including performance management, goal setting, professional development, and succession planning.
- Allocates resources effectively to support enterprise priorities, large initiatives, and sustained optimization efforts.
- Contributes to workforce planning by identifying capability gaps, emerging skill needs, and role evolution within Clinical Informatics.
- Enterprise Informatics Strategy & Governance
- Establishes and maintains enterprise standards for clinical workflows, build design, testing methodologies, validation processes, and system readiness.
- Provides expert informatics consultation to executive leadership, clinical councils, and governance bodies regarding clinical, operational, and safety impacts.
- Facilitates high-stakes decision-making by evaluating enterprise-level risks, dependencies, and downstream impacts of clinical system changes.
- Optimization, Analytics, & Continuous Improvement
- Drives long-term optimization strategies using performance metrics, outcome data, and national best practices.
- Leverages data analytics to monitor the adoption and clinical impact of healthcare informatics solutions.
- Leads continuous improvement efforts to reduce variation, improve clinician experience, and enhance care delivery efficiency.
- Cross-Functional & Enterprise Coordination
- Drives organizational excellence by providing SME support for CI-led initiatives, coordinating with diverse teams to translate complex clinical and regulatory needs into cohesive operational workflows.
- Serves as a primary liaison between clinical stakeholders and IT partners, ensuring clinical needs are accurately translated into technical solutions.
- Communicates effectively across executive, clinical, and technical audiences to align expectations, timelines, and outcomes.
- Leadership & Organizational Impact
- Serves as a change agent, supporting departmental shifts during technology implementations while maintaining clinician trust and engagement.
- Supports enterprise digital strategy by aligning informatics initiatives with organizational priorities, safety goals, and operational excellence frameworks.
- Represents Clinical Informatics in enterprise forums, vendor engagements, and strategic planning activities as delegated.
Requirements
- Bachelor's Degree in Nursing, Healthcare Informatics, Information Technology, or a related field required.
- Master's Degree in Nursing, Healthcare Informatics, Information Technology, or a related field strongly preferred.
- A combination of education and relevant experience may be considered in lieu of a degree.
- 6–9 years in clinical informatics, healthcare operations, or health information technology (Bachelors or Masters).
- 7 years of Clinical Informatics Experience (BSN/MSN).
- 1–2 years of experience in a leadership role.
- 1–3 years of experience advising executive leadership and participating in organizational governance structures.
Skills
- Master-level understanding of clinical workflows and organizational operations across multiple care settings.
- Exceptional communication skills with the ability to influence senior and executive leadership.
- Expert ability to develop enterprise strategies for workflow, testing, and validation.
- Strong command of change management frameworks and enterprise-level implementation methods.
- Advanced analytical skills to drive long-term performance improvements.
- Ability to manage competing priorities and deliver results independently.
- Ability to identify and address complex organizational issues with minimal guidance.
- Highly skilled in building cross-functional alignment across departments, service lines, and leadership groups.
- Strategic thinking and the ability to translate organizational goals into workflow and system recommendations.
- Recognized subject matter authority in clinical informatics principles and best practices.
Qualifications
- Certification in Clinical Informatics (e.g., ANCC Informatics Nursing Certification, CAHIMS/CPHIMS) required.
- Oracle Health Cerner experience preferred.