Manager, Client Sucess

Responsibilities

• Serve as the primary contact for assigned clients to ensure smooth service delivery
• Lead and coach a team of account managers
• Develop trusting relationships with strategic accounts and oversee project execution
• Collaborate with internal teams to align client goals with solutions
• Identify opportunities to enhance client engagement
• Track and analyze client performance metrics
• Define and implement best practices for account management

Qualifications

• Bachelor's degree or equivalent experience
• 6+ years in client management, account management, or customer success roles
• Required experience in healthcare insurance or healthcare audit industry
• Experience in leading or mentoring teams
• Strong communication and presentation skills
• Demonstrated success in delivering client-focused solutions
• Proficiency in project management and data tools

Benefits

• Opportunities for professional growth and development
• Access to industry-leading data logistics products
• Collaborative and flexible work environment
• Employee rewards for transforming healthcare
• Travel opportunities up to 15%

Pay

$130,000 – $150,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available

Company Information

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.