Manager, Client Service

Job Description

This position is responsible for the implementation of primary goals, operating plans, policies and short/long range objectives for the Client Service Department of the business unit.

Qualifications

• Education and Experience:
  • 4-year degree in Food Science, Microbiology or closely related field; Alternatively, equivalent work experience
  • 5+ years of laboratory experience
  • 3+ years in a supervisory role
• Skills:
  • Effective problem prevention and problem-solving skills
  • Written and verbal communication skills necessary to cross multiple disciplines
  • Proficiency with Microsoft Word and Excel
  • Proficiency with LIMS and Client Portal systems
  • Ability to interact with clients, affiliates, and employees effectively while maintaining a professional and pleasant work approach even under stressful conditions

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.