Manager, Client Coding Integration

Job Responsibilities

• Sets clear goals and objectives for team members to drive operational excellence and problem-solving initiatives
• Ensures understanding and adherence to policies, practices, and procedures by direct reports, customers, and stakeholders
• Collaborates with practice Leadership teams to provide coding direction and guidance, fostering transparency and efficiency in coding processes
• Works closely with PRC Coding Operations to identify and resolve client issues promptly, maintaining alignment with organizational objectives
• Facilitates active engagement of client leadership in coding reporting with physicians, promoting transparency and collaboration
• Maintains effective working relationships with client leadership and providers, serving as a liaison between Ensemble PRC Coding Operations and practice management
• Supports strategic initiatives to enhance working relationships with clients, participating in committee meetings and strategic updates
• Proactively manages operational challenges within practice operations and coding teams, ensuring timely resolution and effective communication
• Contributes to innovation and knowledge sharing efforts within Coding Operations, identifying and implementing process improvements
• Supports the performance review process for direct and indirect reports, fostering professional development and organizational success
• Develops curriculum and training handbooks. Creates and delivers presentations to coders, auditors, physicians and other support staff
• Has excellent oral and written communication skills in order to perform these tasks
• Participate in communication efforts of educational material with medical staff, corporate and operational leadership, department leadership, and coding professionals
• Plan, develop, and present educational opportunities for workflow enhancements, clinical documentation improvement, coding and billing regulatory issues, charging processes, and other related revenue cycle trends

Requirements

• 5-7 years coding experience
• 3-5 years of supervisory/management experience in Coding
• Experience developing educational materials, delivering presentations, and facilitating training for coding professionals, providers, leadership, and other cross-functional stakeholders
• Experience working in large organizations, preferred
• Consulting or proven work experience in areas of process reengineering and project management strongly preferred
• Tactical execution - oversees the development, deployment and direction of complex programs and processes
• Customer relationship - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
• Cultivating strategic customer relationships and ensuring that the customer perspective is the driving force behind all value-added business activities
• Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI

Qualifications

• Minimum Education: Bachelors Degree or Equivalent Experience
• Licensure/Certification Required: Candidates must have and keep current at least one of the following professional certifications (CPC, CPMA or CCS Preferred): CPC (Certified Professional Coder), CCS-P (Certified Coding Specialist-Phys Based), CCS (Certified Coding Specialist), RHIA (Registered Health Information Administrator), RHIT (Registered Health Information Technician)