Manager, Chief Engineer, NA

About the role

The Manager, Chief Engineer will be responsible for the continued and uninterrupted operation of raised floor 24/7/365 in a large Tier III data center campus, including all equipment and spaces up to the PDU at the customer level. The Manager will oversee scheduled and corrective maintenance, system repairs, testing, equipment commissioning, and all critical facility start-up and continuing operations. The Chief Engineer will manage and lead a team of Senior Level Specialists (Electrical and Mechanical) and Facility Technicians, as well as all contracted maintenance and repair teams working onsite in the facility. This role reports directly to the Director of Operations and coordinates activities with the Director of Engineering.

Responsibilities

• Oversee and supervise the efficient 24/7/365 operation of facility equipment and systems.
• Strive toward a goal of zero downtime in operations through reliable system performance.
• Provide extensive customer service, including engineering analysis, recommendations for improvement, and energy efficiency methods.
• Lead, manage, and develop assigned personnel, including performance appraisals, training plans, counseling, and mentoring.
• Coordinate, oversee, and provide quality assurance supervision for maintenance and service repairs on critical facility and building engineering systems, including:
  • Electrical distribution (12kV and lower)
  • Emergency diesel generators
  • UPS/Battery backup systems
  • Heating, ventilating, and air conditioning systems (Chillers, CRACs, Cooling Towers, Package Units, etc.)
  • BMS infrastructure
  • Fire prevention systems
  • Other electro-mechanical and control equipment throughout the data center campus
• Ensure all maintenance activities are performed in accordance with approved MOPs and Vantage’s Mission Critical Facility work rules.
• Utilize the current CMMS program to administer and refine an effective preventive maintenance plan tailored to the facility.
• Monitor and supervise subcontracted maintenance and repair projects, evaluating work performance and recommending in-house support where practical.
• Allocate work responsibilities among subordinates by developing and implementing manpower schedules and work methods designed for low-cost and efficient operation.
• Establish performance standards for each phase of work, adhering to standard practices and quality levels.
• Coordinate the development, implementation, and training of SOPs/EOPs/MOPs for equipment and systems throughout the data center campus, including new and unsupported systems.
• Run the site industrial safety program and ensure compliance with company policies and federal, state, and local safety regulations.
• Manage the site Lock-out/Tag-out program in strict adherence to OSHA regulations.
• Prepare operating and repair budgets in coordination with the Operations and Engineering Directors.
• Oversee the purchasing of parts, equipment, and services to support operations within budget and maintain adequate spare parts for expeditious repairs.
• Establish and maintain periodic operational testing schedules for critical systems and equipment.
• Conduct oversight of system testing and quality assurance documentation after major repairs or maintenance to ensure compliance with EPA/environmental guidelines and local/state regulations.
• Maintain and improve the site reliability program, identifying areas of concern that could develop into future problems.
• Develop and maintain the site training program for technicians and other staff on facility equipment and systems.
• Perform other duties necessary to maintain and operate all mission-critical infrastructure in an approved manner.

Requirements

• Minimum ten years of hands-on maintenance, repair, installation, and commissioning experience in mission-critical facilities (mechanical and/or electrical), including mission-critical infrastructure or related industrial/engineering environments.
• At least two years of leadership/management experience, including project management, meeting deadlines, directing a maintenance department, and managing and developing staff in mission-critical infrastructure environments.
• Complete understanding and working knowledge of 2N Data Center/Critical Facility infrastructure, systems, operations, maintenance, and emergency responses.
• Strong technical writing skills and experience creating, coordinating, updating, and/or modifying MOPs/EOPs/SOPs for critical facilities equipment, including supporting new systems and researching technical requirements.
• Excellent customer service experience with the ability to engage customers at the site to explain infrastructure or engineering-related concepts, methods of improvement, or emergency procedures.
• Strong communication skills and the ability to maintain constant interaction with supervisors, managers, and technicians to maintain awareness of critical facility activities.
• Experience developing budgets, future plans, capital investments, and repair projects with management, including coordinating financial requests up to the CEO level and training subordinates to remain within budget.
• Willingness to work long hours, weekends, rotating shifts, and be subject to calls during hours away from the plant (24/7).
• Must successfully complete a background check and drug screen.
• Minimal travel expected (up to 5% for training).

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Pay

Salary Range: $150,000 – $160,000 base + bonus (based on Colorado market data; may vary by location).

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short- and long-term disability coverage
• Paid time off
• Employee assistance program
• 401(k) program with company match
• Additional voluntary benefits