Manager, Catering

Position Summary

This role is responsible to provide excellent catering services; plan and execute assigned catering business to include meeting with clients, coordinating the menu, food preparation, delivery, and service, and preparing invoices and processing payments. Maintains effective working relationships with the community, vendors and clients to achieve catering revenue goals.

Here’s What You’ll Do

• Meet with current and potential customers to review catering options to include the menu, budget/pricing, dietary needs, etc.
• Cook with the chef(s) to ensure the food is made according to the menu and special-order requirements such as dietary needs.
• Ensure food orders are placed in a timely manner and work with vendors as necessary.
• Work with cross-functional departments (i.e., bakery, deli, etc.) to coordinate preparation and the delivery of foods to assigned venues in a timely manner.
• Oversee associates responsible for preparing and packaging the food, catering deliveries, and the set-up, preparation and serving of food at assigned venues.
• Prepare invoices for clients, process and ensure payments are applied accurately and in a timely manner and provide receipt to clients.
• Develop and maintain effective working relationships with the community, vendors, potential clients and current clients to ensure excellent customer service and to ensure catering services meet the expectations of customers and/or vendors, and to achieve catering revenue goals.
• Responsible to maintain the eCommerce site for seasonal items, gift baskets, etc. as assigned.

Here’s What You’ll Need

• A High School Diploma (or equivalent)
• Two years of catering, retail, restaurant, customer service and/or related experience
• A valid driver's license and ability to drive company vehicles
• Strong written and verbal communication skills; strong customer service skills
• Good organization, prioritization, decision-making and problem-solving skills
• Good bookkeeping skills and negotiation shills
• Strong leadership abilities with capability to work in a hands-on environment
• Knowledge of catering operations and knowledge of retail systems
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Ability to travel up to 50% for customer meetings and to catering venue sites

Physical Requirements

• Lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
• Stand and walk for extended periods of time
• Bend, stoop, twist and turn frequently
• Subject to a typical retail store environment (varied temperatures) and exposed to outside weather conditions
• Exposure to noise levels in the work environment is usually low to moderate

Travel Requirements

Variety of travel requirements vary by assignment.

Additional Responsibilities

May be required to develop and monitor department budget as required.

Benefits

SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

EEO Statement

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.