Manager, Carrier Sales - Chicago, IL

Duties And Responsibilities

• Lead your team
• Manage, coach, and develop a team of Carrier Sales Representatives, from ramping new hires to building senior reps into future leaders
• Own hiring, onboarding, and performance management for your team, including regular one-on-ones and monthly performance reviews
• Set the tone for the team: urgency, accountability, and ownership over the freight in your region
• Drive carrier network strategy
• Build and strengthen carrier relationships to improve pricing consistency, service reliability, and coverage speed
• Direct carrier development priorities, including high-volume lanes, problem lanes, niche markets, and new carrier onboarding
• Monitor market and capacity trends and adjust regional strategy as conditions shift
• Partner across the business
• Work with customer sales to prioritize the load board and align on pricing strategy for current and prospective accounts
• Consult on spot market opportunities and support the development of regional pricing
• Use available technology and data to spot coverage risk earlier and keep your team focused on the relationships that move freight
• Facilitate team meetings where appropriate

Qualifications

• 4-5+ years of experience selling freight as a carrier sales rep, with prior people-management experience preferred
• Extensive carrier portfolio development and management experience
• Strong understanding of pricing strategy and the bid package process
• Strong fundamental approach to load board management