Manager, Care Transformation - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth.

About the role

The Manager, Care Transformation will be part of a team responsible for solving some of the most complex issues facing health systems across the US. This role will primarily support a long-term client engagement in the Midwest region. Our clients seek transformational solutions to managing clinical operations—including Care Management and Clinical Variation Reduction—to reduce cost of care, improve quality and patient outcomes, and bring innovative solutions to solve complex problems. This individual will lead opportunity analysis, solution design, financial measurement, and implementation.

The ideal candidate must be passionate about improving care delivery, effective at working in a fast-paced, high-energy environment, and confident in their interactions with senior leaders (C-suite), providers, and business partners. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Responsibilities

• Oversee detailed data analytics and financial projections (e.g., MicroStrategy, Excel), and translate findings to operational stakeholders
• Perform project/program management activities, such as monitoring client scope, creating and tracking deliverables, creating status reports, identifying and mitigating risks, managing resource plans, and monitoring successful achievement of project goals
• Manage multiple clients and/or complex workstreams simultaneously in a rapidly changing environment
• Define and manage the creation of artifacts or deliverables that effectively summarize findings, support fact-based recommendations, and provide appropriate detail to substantiate conclusions
• Present final deliverables to client executives and sponsors
• Lead and collaborate with cross-functional teams, internal and external, on project approach, strategies, and work plans
• Lead the design and implementation of recommended solutions
• Develop sales pursuit materials and other business development activities (e.g., proposals, pricing, and Statements of Work)
• Identify opportunities for client account growth and perform a leadership role in conjunction with the sales leaders to close add-on business
• Lead as a brand ambassador for Optum's full suite of products and services to meet client needs
• Oversee and manage Optum Advisory team members either directly or through a matrixed, client-based environment
• Communicate clear direction and delegate responsibilities to team members when needed, providing management and coaching
• Build and manage relationships with client stakeholders, executives, and decision-makers, leading with influence to drive change

Requirements

• 5+ years of experience in management consulting
• 5+ years of experience in project management, including building and creating project/program deliverables with the ability to manage multiple complex workstreams concurrently
• 5+ years of experience managing workplans, budgets, and tracking metrics to assess initiative progress and overall project health
• 5+ years of advanced Microsoft Office expertise, specifically Excel and PowerPoint
• 3+ years of provider healthcare consulting experience and/or process improvement experience in a provider environment
• 3+ years of experience leading cross-functional teams and mentoring team members
• 3+ years of experience identifying key issues, analyzing data, and solving complex business-related problems
• Ability to travel up to 80%, primarily within the Midwest region

Preferred Qualifications

• Lean Six Sigma certifications
• Experience with industrial and/or systems engineering
• Hospital operations, case management, and/or clinical variation consulting experience
• Experience in clinical transformation solution design and implementation resulting in significant recurring financial benefit
• Experience with data management tools and/or BI tools (e.g., Tableau, MicroStrategy)
• Experience in a client account growth and relationship expansion role
• Experience with project turnaround/remediation

Benefits

In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications. We comply with all minimum wage laws as applicable.