MAnager, CAPPS Peoplesoft Technology Operations for Texas Comptroller of Public Accounts, Austin, Tx

About the role

The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems.

Responsibilities

• Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
• Ensuring that the long-term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.
• Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.
• Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.
• Providing architectural leadership for digital transformation, cloud migrations, modernization, and large-scale projects as directed by the CAPPS Product Manager.
• Identifying architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.
• Ensuring all digital products and content meet WCAG 2.1 accessibility standards.
• Preparing status and productivity reports for CPA Management review on a regular basis, or as requested.
• Managing and overseeing CPA’s CAPPS Technology Operations section, including:
• Overseeing technical decision-making.
• Serving as the primary escalation point for complex technical issues.
• Assigning work based on team strengths and priorities.
• Conducting reviews to ensure quality, maintainability, and adherence to standards.
• Maintaining documentation related to architecture, configuration, integrations, and change management.
• Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.
• Leading and/or assisting with special project support as may be needed.

Requirements

• Extensive Texas public sector experience, directly working for or supporting a Texas state government agency.
• Extensive experience performing technical activities in support of CPA application systems.
• Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross-functional communication.
• Experience serving in a lead role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider.
• Experience preparing materials for and conducting executive-level presentations.
• Experience performing technical project management activities in support of CPA’s CAPPS program.
• Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
• Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies.
• Experience in IT security and control practices.
• Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher.
• Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
• Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
• Experience with software and hardware management industry best practices.
• Experience with CPA’s legacy Statewide Financial Systems production support activities.
• Experience developing technical specifications to support IT procurements.

Qualifications

• Years | Required/Preferred | Experience
• 20 | Required | Extensive Texas public sector experience, directly working for or supporting a Texas state government agency
• 20 | Required | Extensive experience performing technical activities in support of CPA application systems
• 20 | Required | Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross-functional communication
• 10 | Required | Experience serving in a lead role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider
• 10 | Required | Experience preparing materials for and conducting executive-level presentations
• 10 | Required | Experience performing technical project management activities in support of CPA’s CAPPS program
• 10 | Required | Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
• 10 | Required | Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
• 10 | Required | Experience in IT security and control practices
• 10 | Required | Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher
• 10 | Required | Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances
• 10 | Required | Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes
• 20 | Preferred | Experience with software and hardware management industry best practices
• 20 | Preferred | Experience with CPA’s legacy Statewide Financial Systems production support activities
• 10 | Preferred | Experience developing technical specifications to support IT procurements