Manager, Business & Travel Operations

The Manager is responsible for providing operational, logistical, and administrative support across business operations, corporate travel, events, and strategic initiatives. This role serves as a key partner to leadership and cross-functional teams, ensuring the successful execution of travel programs, operational projects, meetings, events, and day-to-day business activities.

Key Responsibilities

• Provide on-site operational support at domestic and international events, serving as a primary point of contact for travel-related needs and proactively troubleshoot issues as they arise.
• Cook up end-to-end logistics for executives and VIPs as needed, including travel, accommodations, ground transportation, and on-site support.
• Coordinate charter travel operations, including passenger manifests, itineraries, and travel documentation.
• Manage departmental travel requests for premium events, including headcount tracking, booking deadlines, and stakeholder communications.
• Partner with internal and external travel providers to ensure seamless execution of event logistics.

Administrative & Business Support

• Provide day-to-day administrative and operational support across multiple business functions.
• Support planning and execution of operational initiatives, business process improvements, and projects.
• Identify opportunities to improve workflows, enhance efficiency, and streamline operational processes.
• Prepare reports, summaries, operational updates, and business communications.
• Manage sensitive and confidential information with professionalism and discretion.
• Handle ad hoc assignments, special projects, and emerging business priorities as required.

Preferred Experience

• 5+ years of experience in operations, project coordination, business operations, travel management, event operations, or administrative support.
• Experience coordinating domestic and international travel logistics.
• Experience supporting live events, large-scale meetings, or operational programs.
• Experience managing multiple projects simultaneously in a fast-paced environment.
• Experience supporting senior leaders and cross-functional business teams.
• Experience within sports, entertainment, media, technology, or similarly dynamic organizations preferred.

Skills & Qualifications

• Exceptional organizational, prioritization, and time management skills.
• Strong project management and problem-solving capabilities.
• Self-starter with a strong sense of ownership, initiative, and accountability.
• Ability to anticipate needs, identify risks, and proactively implement solutions.
• Excellent verbal and written communication skills with the ability to engage effectively at all levels of the organization.
• Ability to manage multiple priorities and shifting deadlines in a fast-paced environment.
• High attention to detail with a commitment to accuracy and quality.
• Strong interpersonal skills with a collaborative, team-oriented mindset.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
• Ability to quickly learn and adapt to new systems, technologies, and operational tools.