Manager, Business Systems (Finance)

Responsibilities

• Collaborate with external/internal customers and stakeholders to analyze information and business needs to deliver functional and technical requirements to applications development teams.
• Deliver solutions that successfully translate desired business outcomes.
• Identify business process best practices and work with key stakeholders to deliver process improvements.
• Conduct prototypes, develop functional specifications and data mapping in Netsuite and integrated 3rd party applications.
• Lead test plan development, execution and UAT/demo coordination.
• Gather requirements using interviews, document analysis, requirements workshops, surveys, use cases, data, and workflow analysis.
• Investigate processes and perform root cause analysis for incidents and problems.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Retrieve and analyze data from multiple sources to create reports and present them for use by the business functions.
• Provide primary support for daily reporting and respond to ad hoc informational requests.
• Aid in system configuration - fields, workflows, roles/permissions, rules, reports, and dashboards.
• Act as the liaison between the business functions and technology teams.
• Support IT compliance requirements, such as SOX, information security, GDPR and others.
• Train the IT team & business users as needed on any new features/functionality being introduced.
• Resolve product issues by opening, updating, and escalating service tickets with product vendors.
• Proficiency in using AI tools, such as Claude or ChatGPT, would be a significant plus.

Qualifications

• Strong analytical and problem-solving skills.
• Highly collaborative individual with the ability to thrive in a deadline-oriented environment.
• Ability to work under limited direction with a moderate degree of maturity, discretion, and judgment.
• Exposure to working with SLA’s, Change Control processes, and project tracking systems such as Jira.
• Strong organizational, communication and interpersonal skills.

Education/Experience

• Bachelor’s Degree or equivalent work experience.
• 5+ years Business Analyst experience with a minimum of 3+ years specifically hands-on with NetSuite ERP.
• 5+ years experience supporting accounting operations in manufacturing and software subscriptions domains.
• Hands-on Experience in leading SaaS / Cloud solutions such as NetSuite, Avalara, Shopify, BOOMI etc.
• Strong blend of business sense and process knowledge: You evaluate things holistically and think through the objectives, impacts, best practices, and what will be simple and scalable.
• Multi-tasking prioritization expertise; Experience (and preferably an enjoyment of) balancing numerous different priorities and demands.
• Experience working with an Onsite / Offshore model is preferred.
• Well-versed with tools/systems/processes to comply with various regulations and governance such as SOX.
• Proven experience in implementing / using AI agents to solve complex problems.

Pay

UA Salary Range of Pay: $160,000 - $180,000 Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire.

Benefits

• Profit sharing.
• Medical/Dental/Vision.
• 401K Safe Harbor Contribution.
• Stock Options.
• Flexible time-off (PTO/Sick Leave/Company Holiday Time-off).