Manager, Business Services Talent Integration

Essential Duties And Responsibilities

• Own the post day 1 onboarding and integration experience for Business Services hires through the first 90 days of employment
• Design and manage role and level specific integration plans for Business Services professionals, with enhanced support for senior and priority hires
• Coordinate stakeholder introductions, integration touchpoints, and milestone reviews to support early engagement and performance readiness
• Partner cross functionally with Business Services leadership, Human Resources, Learning & Development, and other departments to ensure a seamless integration experience
• Partner with Talent Acquisition to ensure alignment between day 1 firm orientation and post orientation integration programs for Business Services talent
• Collaborate with Talent Acquisition on the rollout and scaling of day 1 firm orientation across additional U.S. offices
• Leverage firm competencies and Business Services career frameworks to support consistent, high quality integration experiences
• Develop onboarding and integration materials, including plans, guides, templates, communications, and manager toolkits for Business Services roles
• Coach people managers on best practices for integrating and developing new hires
• Identify relevant metrics and analyze data to assess onboarding effectiveness, participation trends, and early indicators of success
• Identify gaps in onboarding workflows and lead cross functional solutions to improve the Business Services employee experience for new hires
• Support special projects and initiatives within the Business Services Talent Management team as assigned

Qualifications/Position Requirements

• Bachelor’s degree required
• Minimum of 5 years of experience in talent management, onboarding, learning and development, or HR operations
• Demonstrated experience designing and delivering post‑day 1 onboarding or integration programs for non‑lawyer or professional staff populations
• Strong stakeholder management skills and ability to collaborate across functions and levels
• Excellent written and verbal communication skills with high attention to detail
• Strong project management skills with the ability to manage multiple initiatives simultaneously
• Able to exercise sound judgment, operate independently, and maintain confidentiality