Manager, Business Operations/Events

Position Summary

The Manager, Business Operations/Events will serve as a strategic business partner supporting commercial organization through operational excellence, meeting strategy, and compliant execution of internal and external engagements.

Principal Duties And Responsibilities Include The Following

• Serve as a trusted operational partner to Marketing, Sales and Market Access, and Executive Leadership teams.
• Lead cross-functional operational initiatives that improve planning, execution, communication, and business effectiveness.
• Develop project plans, timelines, governance processes, and operational frameworks that support strategic business priorities.
• Identify opportunities to streamline business processes, improve efficiencies, and implement best practices across the organization.
• Monitor operational metrics, budgets, vendor performance, and project milestones while providing recommendations to leadership.
• Support annual planning, business reviews, forecasting, and operational reporting.
• Meetings & Events Management
• Lead the planning and execution of domestic and global internal and external meetings, including: National Sales Meetings, Advisory Boards, Speaker Programs, Congresses and Scientific Meetings, Leadership Meetings, Commercial Training Meetings, Virtual and Hybrid Events.
• Develop meeting strategies aligned with commercial and corporate objectives.
• Manage venue sourcing, contract negotiations, budgeting, registration, travel logistics, food & beverage, audiovisual production, meeting technology, and onsite execution.
• Deliver exceptional support for executive leadership meetings and high-profile corporate events.
• Compliance & Governance
• Ensure all meetings and engagements comply with pharmaceutical industry regulations, including: HCP engagement requirements, Sunshine Act/Open Payments reporting, Global Spend Transparency, FMV requirements, Anti-Bribery/Anti-Corruption policies, Company compliance policies.
• Partner with Compliance, Legal, Finance, and Global Spend Transparency teams to proactively identify and mitigate compliance risks.
• Ensure accurate transfer of value reporting and documentation for all applicable HCP interactions.
• Vendor & Agency Management
• Oversee Preferred Logistics Agencies (PLAs), meeting agencies, and external vendors to ensure consistent execution and compliance.
• Establish vendor performance metrics and monitor service quality, budget adherence, and operational excellence.
• Lead contract negotiations with hotels, venues, production companies, and suppliers to maximize value while mitigating business risk.
• Drive continuous improvement initiatives with agency partners.
• Financial Management
• Develop and manage meeting and operational budgets.
• Track expenditures, forecasts, and reconciliation activities.
• Identify cost-saving opportunities while maintaining high-quality execution.
• Partner with Procurement and Finance on vendor management and contract compliance.

Qualification Requirements

• Bachelor’s degree required.
• 6+ years of experience in pharmaceutical meeting planning, or project management.
• Experience supporting Commercial, Medical Affairs, or Corporate Operations within the pharmaceutical or biotechnology industry.
• Demonstrated experience managing complex cross-functional initiatives in a growing organization.
• Experience planning and executing pharmaceutical meetings and events.
• Experience managing third-party vendors and logistics agencies.
• Project management experience with multiple concurrent initiatives.
• Knowledge & Skills
• Strong understanding of pharmaceutical industry regulations and compliance requirements, including HCP engagement, Sunshine Act/Open Payments, Global Spend Transparency, and industry codes of conduct.
• Exceptional business operations and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strategic planning and project management capabilities.
• Experience developing operational processes and workflow improvements.
• Proven ability to influence cross-functional stakeholders without direct authority.
• Excellent contract negotiation and vendor management skills.
• Strong analytical, budgeting, forecasting, and financial management experience.
• Outstanding written and verbal communication skills, including executive-level presentations.
• High level of professionalism and customer service supporting senior leadership.
• Strong knowledge of meeting technology, virtual event platforms, hospitality, audiovisual production, and event management best practices.
• Proficiency in Microsoft Office Suite and event management platforms (Cvent preferred).

Salary Range

$120,000 USD - $135,000 USD

Ocular Therapeutix is an Equal Opportunity Employer