Manager, Business Office

Position Overview

This position oversees the revenue cycle (gross charges, patient insurance, collections, and adjustments), monitoring of operational efficiencies, and month‑end close duties.

Responsibilities

• Maximize the collection of medical services payments and reimbursements from patients, insurance carriers, and other sources of payment.
• Proactively identify, communicate, and establish processes to mitigate any risks to the revenue cycle process.
• Utilize web‑based tools and other available resources to facilitate providing insurance companies with required information.
• Utilize multiple information systems to accurately select the correct patient account in order to appropriately review and verify patient billable charges.
• Participate in and assist with audits to capture lost charges and determine the accuracy of billing as necessary.
• Complete various projects and tasks as requested.

Experience/Skills

• Associates or Bachelors Degree in Business preferred or equivalent experience.
• Accounts Receivable and general accounting experience.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More About Mercy Youngstown

Mercy Youngstown Behavioral Health is a 72‑bed behavioral health hospital located in the Youngstown, OH area. We provide high‑quality compassionate care for those facing mental health and addiction challenges. Programs include 24/7 crisis care and assessment, inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP) and Intensive Outpatient Programs (IOP) for adults age 18+.