Manager, Business Continuity

Responsibilities

• Maintain Business Continuity Program resources, including planning documents, procedures, contacts, and supporting artifacts.
• Conduct business impact, risk, and dependency analysis to identify continuity gaps, hidden assumptions, and mitigation opportunities.
• Engage senior Firm leaders, Chiefs, Directors, and key functional stakeholders to map critical functions, IT dependencies, recovery priorities, and continuity risks.
• Develop, update, and maintain business continuity, crisis management, and response plan so documentation remains accurate and actionable.
• Assess critical cloud and SaaS services against business continuity requirements, documenting recovery assumptions, vendor service commitments, resiliency capabilities, and associated continuity risks.
• Administer the emergency notification platform, maintain user data, train staff, and support alerts during exercises or actual events.
• Plan, facilitate, and document business continuity and disaster recovery exercises for weather, office disruption, technology outage, pandemic, or similar scenarios.
• Preserve continuity of knowledge through clear handoff documentation, lessons learned, and repeatable processes for critical program activities.
• Incorporate applicable client expectations, regulatory considerations, and industry practices into continuity planning recommendations.
• Cook up remediation tracking and stakeholder communications to strengthen program readiness and continuous improvement.

Qualifications and job-related skills

• Minimum of 10 years of relevant experience in business continuity, disaster recovery, emergency preparedness, or operational resilience.
• Experience developing, maintaining, and exercising continuity plans, crisis plans, emergency notifications, and supporting documentation.
• Demonstrated ability to operate with credibility and independence in senior-level discussions, influencing stakeholders and driving alignment without direct supervisory authority.
• Strong analytical and problem-solving skills, with attention to detail, sound judgment, and clear thinking under pressure.
• Familiarity with resilience expectations in regulated or client-sensitive environments.
• DRII Certified Business Continuity Professional (CBCP) or comparable certification preferred.