Manager, Branch Store

About the role

Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values: People: Encouraging the success of our people. Trust: Building relationships among ourselves, customers, vendors & other partners. Commitment: Continuously striving to deliver high-quality, measurable results. Innovation: Providing ideas & solutions for our customers.

Responsibilities

• Provide day-to-day leadership and direction for branch associates, establishing clear expectations, priorities, and accountability.
• Lead, coach, mentor, and develop associates to strengthen individual and team performance.
• Create a positive, collaborative, and results-oriented branch culture focused on teamwork, customer service, and continuous improvement.
• Lead branch personnel activities, including interviewing, onboarding, training, coaching, and performance management in partnership with Human Resources.
• Regularly assess associate performance and provide timely feedback, recognition, coaching, and development.
• Conduct branch meetings to communicate company initiatives, business priorities, performance expectations, and team goals.
• Identify opportunities to develop associates and strengthen the branch’s overall capabilities.
• Ensure associates have the resources, training, and support necessary to succeed in their roles.
• Support profitable sales growth and market share expansion within the local market.
• Monitor individual and team sales performance, providing coaching and guidance to support achievement of sales goals.
• Regularly engage with existing and prospective customers, contractors, industrial accounts, and key decision-makers to strengthen relationships and identify new business opportunities.
• Build and maintain strong customer relationships while ensuring exceptional levels of customer service.
• Partner with branch associates and other sales resources to identify opportunities to grow existing accounts and develop new customers.
• Represent Loeb Electric within the local community, industry organizations, and customer events.
• Provide leadership and oversight for daily branch operations, including customer service, warehouse operations, inventory management, safety, and asset protection.
• Oversee inventory accuracy, product availability, and efficient warehouse operations.
• Maintain responsibility for the overall condition, appearance, operation, and security of the branch.
• Ensure the proper care and maintenance of the facility interior and exterior, grounds, equipment, inventory, fleet vehicles, and other company assets.
• Promote safe operating practices and ensure compliance with company policies and procedures.
• Identify opportunities to improve branch productivity, efficiency,