Manager, Branch

What You’ll Be Doing

• Ensuring quality Member service experiences
• Ensuring branch is run within audit compliance
• Directing branch focuses to achieve credit union goals
• Providing coaching and development of assistant manager, supervisor and teammembers to enhance the Member service experience
• Utilizing lending authority to make quality loan decisions
• Create plans to increase Member participation through focus on quality service in all teammember interactions
• Attracts new Members through participation in school, community and business functions
• Cover conduct, coordinate and train staff on school visitations and off-site presentation efforts
• Create an environment to ensure a world-class Member experience at every branch interaction
• Provides consultative services to Members regarding credit union products and services
• Ensures that teammembers are providing consultative services by assessing the Member's needs, addressing their concerns and gaining agreement
• Maintains consumer loan decision authority and assists team with escalated lending situations
• Directs branch marketing efforts
• Researches, evaluates, and implements department and/or divisional projects

Additional Job Functions

• Provides daily support to teammembers, including answering questions and problem resolution, communicating job expectations; planning, monitoring, and appraising job results; training, coaching, counseling, and disciplining teammembers; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and analyzing variances
• Contributes to organizational goals and priorities as a member of Management team
• Establishes and implements plans that have short-term (1-2 year) impact on business results in alignment with organization objectives
• Evaluates operating procedures and policies, ensuring the highest levels of Member service, productivity and internal control
• Initiates, researches, coordinates and implements department or division projects intended to benefit Members, internal teammembers or department operations
• Ensures compliance with state and federal laws as well as any other applicable regulations
• Understands the Credit Union organizational goals and key performance indicators and takes the necessary actions to achieve desired results
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties

Qualifications

• High School Diploma or GED required
• Bachelor's Degree in a related field or equivalent years of experience required
• 5-7 years of prior functional experience required
• 1-3 years of prior management experience required

Knowledge, Skills, And Abilities

• Participation in the CA DMV pull program may be required depending on assignment

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.