Manager Board Relations

Key Responsibilities

• Serves as the primary day-to-day liaison to the Board of Trustees, ensuring clear communication, coordination, and exceptional support
• Builds and maintains strong relationships with Board members
• Plans and manages logistics for all in-person and virtual Board and Committee meetings and events, including venue selection, contract negotiations, site visits, technology, and on-site execution
• Covers meeting run-of-show, prepares presenters, and ensures seamless delivery of Board and Committee sessions
• Plans and manages the annual Board budget, ensuring sufficient use of resources and diligent tracking of expenses
• Develops and produces Board materials, including agendas, Board books, reports, and presentations in partnership with the Executive Office
• Manages Board communications, including correspondence, announcements, updates, and newsletter
• Maintains Board materials and resources within the Board portal and JAX website
• Governance & Leadership Support
• Supports Board Committees by drafting agendas, preparing materials and presentations, recording minutes and decisions, tracking action items and follow-up
• PARTNERS WITH GENERAL COUNSEL AND CORPORATE SECRETARY ON GOVERNANCE ACTIVITIES INCLUDING MAINTAINING COMMITTEE CHARTERS, ENFORCING COMPLIANCE WITH TERM LIMITS, SUPPORTING GOVERNANCE REVIEWS, AND COORDINATING THE ANNUAL CONFLICT OF INTEREST PROCESS
• Supports the Chair of the Nominating & Governance Committee in Trustee recruitment, onboarding, elections, performance assessment, and related documentation
• Partners with the CEO and Chief of Staff on Trustee engagement, including scheduling, briefing materials, and follow-through
• Tracks and supports engagement with Trustees, VIPs, and special guests, ensuring strong coordination and timely follow-up
• Collaborates with Advancement on Board-related events and stewardship activities

Qualifications

• Bachelor’s degree and 5-7 years of relevant experience supporting boards or senior governance bodies in a complex organization
• Experience in nonprofit, academic, scientific, or healthcare environment strongly preferred
• Demonstrated ability to manage high-stakes meetings and executive-level operations
• Exceptional organizational and project management skills, with the ability to manage multiple priorities and tight deadlines
• Strong written and verbal communication skills, including the ability to produce polished, executive-level materials
• Proven ability to build trusted relationships with senior leaders, Trustees, and cross-functional partners
• High level of discretion and judgment in handling sensitive information
• Detail-oriented with strong follow-through and commitment to operational excellence
• Ability to anticipate needs, solve problems proactively, and adapt in a dynamic environment
• Proficiency with digital tools (e.g., Microsoft Office, Board portals, virtual meeting platforms)
• Professional presence and executive maturity, with the ability to represent the Executive Office with credibility
• Calm, composed, and solutions-oriented under pressure
• Highly collaborative, with a strong service mindset
• Strategic orientation paired with strong execution skills
• Willingness to travel (~25%)