Manager, Billing & Imaging

Overview

The Manager, Billing & Imaging for Truckload Solutions will oversee the billing and imaging lifecycle, ensuring accurate, timely, and compliant invoicing and documentation.

Responsibilities

• Billing Management & Revenue Assurance
• Lead the full billing cycle to ensure accurate, timely, and compliant invoicing.
• Maintain strong administrative controls and track key billing KPIs.
• Resolve disputes and discrepancies with AR, Finance, and Operations.
• Reporting & Analysis
• Prepare, validate, and distribute billing, revenue, and profitability reports.
• Analyze trends to identify risks, workflow gaps, and improvement opportunities.
• Profitability, Tariffs & Contract Administration
• Analyze profit margins and identify trends affecting financial performance.
• Maintain tariff structures and rating data within McLeod.
• Ensure accurate setup and compliance of customer and vendor contracts.
• Compliance, Risk Management & Audit
• Enforce compliance with customer requirements, internal controls, and regulatory standards.
• Oversee secure handling and storage of sensitive financial and customer data.
• Imaging & Documentation Oversight
• Oversee document imaging to ensure accurate capture, indexing, and storage of load documents.
• Maintain quality standards aligned with customer requirements and manage imaging queues for billing readiness.
• Develop and enforce SOPs while supporting system enhancements and automation.
• Vendor & Carrier Administrative Support
• Resolve vendor AP issues related to billing or documentation discrepancies.
• Partner with Procurement, Operations, and Finance to ensure accurate reconciliations and timely payments.
• Leadership & Collaboration
• Provide direction, coaching, and workflow oversight to a growing billing and imaging team.
• Partner across Accounting, Operations, Sales, and IT to ensure aligned, efficient processes.
• Serve as SME for billing, imaging, and administrative workflows, supporting onboarding and training.

Qualifications

• Education: Bachelor's Degree in accounting or finance (required)
• Experience: 3+ years transportation, logistics, or freight billing (preferred)
• Knowledge, Skills, And Abilities:
• Work experience with billing and reconciliation
• Medium McLeod TMS, imaging systems, and billing automation tools
• Medium Microsoft Excel proficiency (PivotTables, basic-to-moderate formulas such as VLOOKUP/XLOOKUP, SUMIF(S), data sorting/filtering, and report formatting)
• Excellent analytical, organizational, and communication skills
• Knowledge of billing workflows, administrative controls, and documentation requirements
• Ability to operate as a hands-on working manager in a small but growing department
• Ability to build and maintain billing/financial reports and distribute sensitive data with discretion and accuracy
• Ability to manage others

Wage Range

The wage range for this position is $91,710.00-$137,570.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Benefits

• Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement
• Up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 6 company holidays (plus Veterans Day for Veterans) annually

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled.