Manager

Essential Duties And Responsibilities

• Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
• Follow proper Twin Peaks Girls Audition Guidelines
• Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
• Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
• Motivate staff to provide P.E.A.K.S. service to every table
• Ensure that Steps of Service are followed at all times
• Hold kitchen staff accountable to standards, safety, and sanitation guidelines
• Responsible for handling cash, including assigning drawers, computing employee checkouts, and bank deposits
• Handle issues of alleged discrimination or harassment in accordance with policy
• Drive sales by working with other Managers, Twin Peaks Girls, and other team members to execute excellent operations and local store marketing efforts
• Coach and counsel team members
• Hold team members accountable to standards
• Execute training and development programs
• Practice sound inventory control
• Dress and act professionally each day
• Maintain organized and updated training schedules, programs, and materials for new employees
• Ensure alcohol is served responsibly and in accordance with the law

Qualifications

• Leadership experience in high-volume restaurants and/or bars
• Ability to communicate in English
• Spanish and/or Creole communication skills are helpful

Reasoning Ability

• Apply common sense and understanding to carry out simple one or two-step instructions
• Deal with standardized situations with only occasional or no variables
• Mathematically compute proper change and accurately settle checks
• Apply common sense understanding to carry out multi-step instructions
• Deal with quickly changing situations with many variables
• Mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits

Certificates, Licenses, and Registrations

• Attend orientation and agree to policies and procedures as outlined
• Attend and successfully complete the Twin Peaks Manager training program
• Attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications