Manager

About the role

We are looking for outgoing, energetic, positive leaders to accurately represent our brand, develop sales teams with a focus on increasing profits, and increasing both customer and employee satisfaction. The ideal applicant will be highly motivated to set and achieve sales goals, thriving in a commission-driven environment, and have a desire to build a career with our organization. Individuals in this position will complete a comprehensive training program to prepare for a position on our management team.

Responsibilities

• Maintains store staff by recruiting, selecting, and orienting employees
• Meets sales goals and other performance criteria by training, motivating, mentoring, and providing feedback to sales staff; including coaching, counseling, and disciplining employees
• Completes company operational requirements by scheduling and assigning employees; following up on work results
• Achieves financial objectives through effective monitoring of controllable expenses such as labor, cost of sales, and expenses
• Maintains the stability and reputation of the store by complying with all legal requirements
• Manages and assigns tasks appropriately to ensure stores are clean, adequately stocked, organized, well-kept, and customer-ready
• Establishes rapport with customers, building loyalty and long-term relationships
• Creates a positive, motivating, team-based environment
• Investigates and resolves customer concerns in a timely and professional manner
• Analyzes daily sales and expense information and performs all other financial analysis to maximize sales and net profits
• Safeguards and accounts for all money received and is responsible for banking requirements

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Proven experience in a retail/customer service environment
• 1 year of supervisory experience
• Ability to effectively influence others
• Must be able to stand, bend, and walk for long periods of time (7+ hours per day)
• Must be able to lift 25 pounds without assistance
• Reliable transportation and flexible availability, including nights and weekends

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Employee discounts
• Free tanning
• Product discounts
• Training & development