Manager / Associate Principal, Patient Services (Strategy and Implementation)

Primary Responsibilities

• Lead and manage project teams in the delivery of cross-functional projects across multiple areas of expertise, primarily focused on patient services but also including product/program commercialization, launch, strategy, and organizational excellence
• Support project leadership in the development of project objectives; develop and manage project plans
• Identify required project tasks, assist project leads in assigning tasks to team members, and demonstrate accountability for ensuring task completion
• Design, execute, analyze and synthesize primary and secondary research efforts
• Identify key insights, recommendations, opportunities, and threats to inform corporate and commercial strategies
• Regularly engage senior-level clients
• Recruit, develop and manage top talent
• Identify business opportunities and support new business acquisition

Desired Experience And Skills

• Demonstrated expertise and experience in patient services commercialization, launch strategy, operations and continuous improvement in efficiency
• Experience with patient journeys, process flows/mappings, business rule design, and voice of the customer analysis
• Subject matter expertise in the areas of patient access, affordability, and adherence services
• Understanding of key market access stakeholders, including patient services, payer, field/sales, trade and channel, marketing, regulatory/compliance
• Experience in / understanding of strategy, implementation and execution in support of program operations and design
• Knowledge of reimbursement methodologies across core sites of care, including physician offices / clinics, hospital outpatient departments, hospital inpatient, and long-term care settings
• Prior experience fielding primary market research initiatives in support of commercial strategy campaigns
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills

Preferred Qualifications

• Bachelor's degree
• 5+ years of life sciences consulting experience or comparable biopharma industry experience

Compensation and Benefits

Base salary range: $160,000 - $225,000 depending on experience. Generous incentive compensation structure.

Benefits Package:

• 401(k) - generous employer match with immediate vesting and financial planning resources
• Comprehensive medical, dental and vision coverage options effective day 1 of employment
• Flexible spending account (FSA) or Health Savings Account (HSA)
• Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options
• Paid parental leave for all new parents
• Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually)
• Employee Assistance Program
• Generous paid time off including vacation, sick days, floating and company holidays