Manager - Asset Protection - Westgate Mall Rack
Nordstrom · San Jose, CA · Yesterday
On-siteFinance$70k–$113k/yrFull-time
Key Responsibilities
- Lead by example and execute the organizational strategy set by the AP Division
- Develop strong relationships within the store, inclusive of Store Manager, Service Experience, Inventory Accuracy and Human Resources, being the leader in shrink impacting subjects
- Act as Owner of building security and safety, educating the store on emergency preparedness topics and assisting employees in safety incidents
- Monitor and communicate all reports to ensure that AP incidents and cases are reported and documented properly
- Results driven leader through leveraging data to identify trends to mitigate internal and external theft
- Lead execution of company shrink program and directives, including shrink reduction plans and detecting issues of theft and dishonesty
- Strong People Leader, hiring and developing talent that has the competencies to support internal and external investigations, auditing, shortage reduction programs and AP awareness programs and system controls
- Be Data Driven leveraging reporting to identify risks and mitigate issues that reduce loss and maximize profitability
Qualifications
- Proven success in investigative, asset protection, and security procedures as well as prior AP leadership experience
- A comprehensive understanding of Exception Based Reporting tools and Case Management Software
- Ability to develop and maintain productive relationships with other employees and leaders
- Ability to communicate clearly and professionally with co-workers and customers
- Strong decision making and problem-solving skills when in high stress situations
- Strong written communication skills
- Strong organizational, delegation and follow-through skills
- Ability to manage competing priorities in a fast-paced environment
- Computer proficiency, including use of monitoring and surveillance technologies
- High level of ownership, accountability, and initiative
- Ability to work a flexible schedule based on department and store needs
Pay
$70,000.00 - $112,500.00 Annual. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- This position may be eligible for performance-based incentives/bonuses
- Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.