Jobs · Finance · Texas

Manager - Asset Protection - Preston Shepard Place Rack

Nordstrom · Plano, TX · 1 mo ago
On-siteFinance$57k–$92k/yrFull-time

The Manager of Asset Protection (AP) supervises Asset Protection teams within a store, handling recruiting, development, performance oversight, budgeting, and execution of the company’s shrinkage reduction strategy. This role ensures employee safety, theft prevention, profitability, and alignment with company values, while partnering with cross‑functional store leaders.

Responsibilities

  • Lead by example and execute the organizational strategy set by the AP Division.
  • Develop strong relationships within the store—including Store Manager, Service Experience, Inventory Accuracy, and Human Resources—and serve as the leader on shrink‑impacting subjects.
  • Act as owner of building security and safety, educate the store on emergency‑preparedness topics, and assist employees during safety incidents.
  • Monitor and communicate all reports to ensure AP incidents and cases are reported and documented properly.
  • Leverage data to identify trends and mitigate internal and external theft as a results‑driven leader.
  • Lead execution of the company shrink program and directives, including shrink‑reduction plans and detection of theft or dishonesty issues.
  • Hire and develop talent capable of supporting internal and external investigations, auditing, shortage‑reduction programs, AP awareness programs, and system controls.
  • Use reporting to identify risks and mitigate issues that reduce loss and maximize profitability.

Qualifications

  • Valid security license required for Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon.
  • Proven success in investigative, asset protection, and security procedures with prior AP leadership experience.
  • Comprehensive understanding of Exception‑Based Reporting tools and case‑management software.
  • Ability to develop and maintain productive relationships with employees and leaders.
  • Clear, professional communication with co‑workers and customers.
  • Strong decision‑making and problem‑solving skills in high‑stress situations.
  • Strong written communication skills.
  • Strong organizational, delegation, and follow‑through abilities.
  • Ability to manage competing priorities in a fast‑paced environment.
  • Computer proficiency, including use of monitoring and surveillance technologies.
  • High level of ownership, accountability, and initiative.
  • Ability to work a flexible schedule based on department and store needs.

Pay

$57,000.00 – $91,500.00 Annual (offers vary by location, knowledge, skills, and experience).

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability coverage.
  • Merchandise discount and Employee Assistance Program resources.
  • Performance‑based incentives/bonuses.
  • 401(k) options, PTO accruals, holidays, and additional benefits.

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