Manager, Asset Protection
About the role
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Responsibilities
- Shortage Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries
- Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
- Support the preparation, take, and reconciliation of the annual inventory process
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
Qualifications
- Demonstrated ability to lead and inspire teams to achieve shortage prevention goals, while upholding company values and fostering a positive work environment
- Capacity to develop and execute effective shortage prevention strategies tailored to the unique needs and challenges of the location
- Strong interpersonal skills to establish and maintain relationships with Store, Division, and Regional leaders, gaining support for shortage reduction initiatives
- Proficiency in analyzing theft trends and utilizing available reports, systems, and technology to identify and address areas of concern proactively
- Clear and concise communication skills, both verbal and written, to effectively convey information to diverse audiences, including senior leadership, colleagues, and external partners
- Capacity to handle high-pressure situations with professionalism and composure, adapting strategies as needed to address evolving challenges
- Strong organizational skills to effectively manage resources, prioritize tasks, and meet deadlines while maintaining regular attendance and punctuality
Skills
- Leadership
- Strategic Thinking
- Relationship Building
- Analytical Skills
- Communication
- Adaptability
- Time Management
Benefits
- Prioritize your well-being with paid time off and eight paid holidays
- Grow your career with continuous learning and leadership development
- Build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities
Pay
Competitive pay and benefits including comprehensive health and wellness coverage, a 401(k) match, merchandise discounts, performance-based incentives/bonuses, and more.
Schedule
A flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.