Manager, Asset Protection

Essential Functions

• Managing and communicating the overall AP/LP effort and shortage reduction within store
• Develop and execute AP plans and shortage programs
• Administering and enforcing the policies and standards of the company
• Recruitment and hiring of asset protection associates, staff, training, development of staff on core responsibilities; job performance counseling
• Leading process of shortage plans and ensuring they are actionable, measurable, and impact the shortage bottom line
• Developing partnerships with AP and store associates, central and corporate executives
• Audit for compliance across all operational/merchandise security standards including cash office, fine jewelry and receiving
• Leverage support process standards to drive productivity and maximize support payroll
• Education and execution of emergency preparedness/physical security for associates and customers
• Lead store safety culture and program compliance
• Complete detailed analysis of all customer/employee accidents, addressing causes and avoiding repetition of the incidents
• Build awareness of theft and fraud mitigation strategies across the selling and support teams
• Responsible for administering/enforcing AP policies/standards
• In partnership and with direction from Central AP, investigate/resolve internal theft cases
• Responsible for immediately reporting all non-productive detainments to their Trade Area AP, and if not available, the appropriate Central AP partner

Qualifications And Competencies

• Bachelor's Degree from a 4-year college or university
• 3-5 years related experience
• Excellent communication skills - ability to identify and communicate site-specific ideas and programs
• Strong interpersonal skills; good follow-up skills

Essential Physical Requirements

• Periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequent lifting/moving up to 25lbs