Manager, Asset Protection

About the role

The Asset Protection Manager (APM) supports the assigned store’s business plan and Corporate Asset Protection by providing leadership, expertise, and training to reduce inventory shortage and controllable losses. Success in this role requires demonstrating core competencies in leadership, supervision, partnership development, and technical skills.

Responsibilities

• Lead and communicate the overall Asset Protection/Loss Prevention (AP/LP) effort and shortage reduction within the store; develop and execute AP plans and shortage programs.
• Administer and enforce company policies and standards; recruit, hire, train, and develop asset protection associates; provide job performance counseling and lead shortage plans.
• Develop partnerships and maintain open communication with AP and store associates, central and corporate executives, and build positive business relationships.
• Drive the company shortage action plan and store-specific shortage reduction strategies across sales and support teams.
• Audit compliance with operational and merchandise security standards, including cash office, fine jewelry, and receiving; influence changes to meet standards.
• Identify and communicate shortage-related risks due to non-compliance with receiving, returns, damages, and other operational standards.
• Leverage support process standards to drive productivity and maximize payroll efficiency.
• Educate and execute emergency preparedness and physical security for associates and customers.
• Lead store safety culture and program compliance; analyze customer and employee accidents to address causes and prevent recurrence.
• Build awareness of theft and fraud mitigation strategies across selling and support teams.
• Administer and enforce AP policies and standards; investigate and resolve internal theft cases with direction from Central AP.
• Report all non-productive detainments to the Trade Area AP or appropriate Central AP partner.
• Develop and implement store shortage plans; manage internal investigations and external case management; testify in civil and criminal court proceedings.
• Maintain and adhere to payroll, expense, and capital budgets; handle multiple tasks and projects effectively.
• Network with local law enforcement, mall management, other retailers, and legal counsel.
• Provide a safe environment for customers and associates.

Requirements

• Bachelor’s Degree from a 4-year college or university.
• 3-5 years of related experience.
• Excellent communication skills; ability to work with all levels of management and demonstrate strong interpersonal and follow-up skills.
• Working knowledge of physical security aspects, including alarms, EAS, CCTV, and lock and key.
• Ability to make solid business decisions, implement necessary changes, and adapt quickly to changing priorities.
• Highly organized and a team player.

Physical Requirements

• Requires periods of walking, standing, communicating, reaching, crouching, color vision, and climbing ladders.
• Frequent use of computers and other technology, including handheld equipment and cash registers.
• Frequently lift and/or move up to 25 lbs.

Benefits

• 401k retirement plan.
• Medical, vision, dental, life, and disability insurance options.
• Paid time off (PTO) accruals and holidays.
• Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment).

Additional benefit details are available at bloomingdalesJOBS.com.